Job Description

KSS NW LTD

is seeking professional and vigilant

Retail Security Officers

to join our team, working

Thursday, Friday, Saturday, and Sunday at the Arndale

. As a Retail Security Officer, your primary responsibility will be ensuring the safety and security of the store, staff, and customers, while safeguarding high-value merchandise.

The ideal candidate will have strong knowledge of loss prevention techniques, including the

S.C.O.N.E approach

(Selects, Conceals, Observed, No attempt to pay, Exits store) for managing shoplifting incidents.

Key Responsibilities

Monitor the premises to prevent theft, damage, or other criminal activities Conduct regular patrols within the store and surrounding areas Provide a visible security presence to deter shoplifting and fraud Monitor CCTV and alarm systems, responding swiftly to suspicious activity Utilise the

S.C.O.N.E method

to identify and manage suspected shoplifting incidents Assist in the apprehension of offenders in line with legal requirements and store policy Work closely with store management to identify risks and implement preventative measures Deliver excellent customer service and act as a professional point of contact Respond appropriately to emergencies, including evacuations, medical incidents, or disturbances Liaise with police and other authorities when required Complete accurate incident reports and security logs Support loss prevention efforts through proactive monitoring and reporting
Requirements

A valid

SIA Security Guard Licence

(Door Supervisor Licence advantageous) Previous retail security experience preferred Strong knowledge of loss prevention and the S.C.O.N.E approach Excellent verbal and written communication skills Ability to remain calm under pressure Strong customer service skills Keen attention to detail and awareness of suspicious behaviour CCTV monitoring experience beneficial Professional, reliable, punctual, and well presented Ability to work

Thursday to Sunday

, including weekends
Why Join Us?

At

KSS NW LTD

, you'll work with respected retailers in a busy retail environment at the

Arndale

. We offer competitive pay, a supportive team, and opportunities for progression within the security industry.

Job Type: Full-time

Pay: 13.00 per hour

Benefits:

Employee discount Store discount
Experience:

Surveillance: 1 year (required) Customer service: 1 year (required) Loss prevention: 2 years (required)
Licence/Certification:

SIA (required)
Work Location: In person