Job Description

Job Introduction

Pinnacle Group is looking for a vigilant Retail Security Officerto ensure the safety and security of our properties. You will be joining our B2B Facilities Management Team based at Stanley Square Shopping Centre in Sale - 15 minutes outside Manchester City Centre.


Your role will involve monitoring premises, conducting regular foot patrols, responding to incidents, and maintaining detailed reports. You will need to be observant, reliable, and possess excellent communication skills. If you are committed to providing a secure environment and have a strong sense of responsibility, we would love to hear from you.


This is a Weekend Permanent Role working Saturday 11.30am - 9pm and Sunday 12noon -5pm. Plus the option of overtime on weekdays & nights to cover sickness, holidays and additional events

Who we are

Pinnacle Group is a leading UK private sector provider of housing and neighbourhood services, managing and maintaining communities where people live, learn, work and play.


We're a people-first organisation with a values-driven culture that has remained consistent for thirty years; living through how we treat our employees and our customers.

Who we're looking for

We're looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence and will be determined to maintain the confidence of our clients and communities.

Key responsibilities will include:

Complete daily security tasks, including the use of client software and security CCTV systems in the control room as well as operating the telephone switchboard Carry out routine foot patrol along with locking and unlocking the shopping centre Take accurate notes to complete reports, logbook entries and all relevant paperwork to a high standard - including reporting in detail any incidents occurring whilst on duty. Liaison with local authorities including police, emergency healthcare services or even fire extinguishers in case of an emergency. To carry out weekly Fire alarm testing and provide First Aid if necessary

Key requirements will include:

Valid SIA Front Line or DS Licence Essential
CCTV Licence and to demonstrate a track record as CCTV Security Officer Essential
You will need to evidence your honesty and reliability and always maintain a sense of pride in your professionalism in delivering excellent customer service. Be able to access, control and manage a large crowd of people efficiently and quickly and have experience with radio communication Full 5-year UK checkable work history

Our offer

The more diverse our workforce, the better we can adapt to and reflect the needs of our customers.


We welcome applications from all backgrounds - particularly from those who represent the communities we serve.


As a colleague, you will become part of an inclusive culture, where you will have the opportunity to achieve your full potential and enhance your career through learning and development.


We offer a wide range of benefits at Pinnacle Group, depending on your role or business area, these range from additional leave packages to pension plans and discounts at your favourite retailers

Flexible Working Arrangements Employee Assistance Programme * Personal Development Plans