Job Description

Hours: Full-Time, 50 hours per week
Pay: 14.67 per hour
Shifts: Tuesday to Saturday
Location: M&S Newcastle, NE1 7AS
Experience Required: Supervisory experience in security Role Overview
We're looking for a friendly, confident Security Supervisor to lead and support our Security team at M&S Newcastle. In this role, you'll make sure our customers, colleagues, and store are safe, while helping your team deliver excellent service every day. You'll be a positive leader, ensuring safety standards are always met and supporting your team to thrive. Key Responsibilities
Lead and organise the day-to-day work of the Security Officer team, keeping operations running smoothly.
Be the first point of contact for the team, setting the standard for professional conduct, appearance, and behaviour.
Provide welcoming and clear training and inductions for new Security Officers, helping them understand site policies, procedures, and systems.
Encourage teamwork, build confidence, and keep morale high within your team.
Assist with investigations into any security issues, such as theft or missing items.
Work with customers and colleagues to provide helpful and friendly service.
Make sure all health, safety, and data protection rules are followed.
Keep accurate security logs and handovers to ensure smooth communication between shifts. What We're Looking For
Experience & Leadership: Proven experience in security and supervising a team, ready to take on responsibility.
SIA License: Essential for this role.
Communication: Clear and confident in both speaking and writing.
Tech-Savvy: Comfortable using computers and security systems.
Motivated & Reliable: Able to work independently and inspire your team.
Problem Solver: Calm, professional, and tactful in handling challenges.
Team Player: Creates a supportive and positive environment for colleagues.
Dependable: Excellent attendance and punctuality.
Experience: At least 5 years' working history in security or related roles.

Skills Required