Job Description

The Shop Manager will work under the direction of the Retail Trading Manager and will ensure the smooth running of the shop, including sales, sorting and storage areas; promoting merchandise to attract custom and achieve sales targets of donated and new goods; recruiting and training volunteers. Providing a good standard of service to customers within specified guidelines and ensuring best practice in the shop.

Working alongside a deputy and volunteer team you will motivate the team to achieve sales and Gift Aid targets.

An outgoing and enthusiastic individual you will possess the ability to react quickly and positively to the changing dynamic of a both the charity retail sector and our expanding branch.

At all times you will maintain the excellent standards expected from the RSPCA, and be supportive and sympathetic to the aims of the charity.

We are looking for a team player who is educated to at least grade C or above in GCSE (or equivalent) English and Mathematics, who can build internal and external relationships quickly.

You will have previous experience of working in a charity retail management role and possess excellent communication and customer care skills. You will have a knowledge of Health & Safety and of Trading Standards and GDPR regulations. Your IT proficiency will be strong and you will have the ability to use your initiative regularly whilst working in a busy retail environment.

Full Available on request.

What's in it for you?

We are looking for the ideal candidate to join our Branch Retail portfolio and in return we can offer a pension, 29 days annual leave per year (including flexible bank holidays), a dynamic and exciting team working together for the welfare of local animals.

To apply, please submit a

covering letter

(including how you meet the above criteria), along with your

CV

. Unfortunately applications without both a covering letter and a CV will not be considered for shortlisting.

Due to the high volume of applications we receive for positions, if you have not received an interview invitation by Friday July 18th, then unfortunately you will have been unsuccessful on this occasion.

Job Types: Part -time, Permanent

Salary: 26,000 FTE pa

Job Type: Part-time

Pay: From 12.50 per hour

Expected hours: 32 per week

Benefits:

Company pension Employee discount Health & wellbeing programme Life insurance On-site parking Private medical insurance Sick pay
Schedule:

Day shift Monday to Friday Overtime Weekend availability
Experience:

Retail management: 5 years (required)
Work Location: In person

Expected start date: 01/07/2025