Job Description

We are seeking a proactive and responsible

Retail Store Manager

to oversee our convenience store operations, which includes the sale of off-licence products. The ideal candidate is someone who thrives in a fast-paced environment, is customer-focused, and has the drive to lead a small team efficiently.

Key Responsibilities:

Daily Store Operations:

Ensure smooth opening and closing procedures, maintain operational standards, and uphold store cleanliness and organisation at all times.

Team Supervision & Support:

Lead and motivate team members, provide on-the-job training, delegate tasks efficiently, and maintain high staff morale to support a positive working environment.

Stock Management:

Monitor inventory levels, handle stock orders, and coordinate with suppliers to ensure product availability while minimising waste or overstock.

Customer Service Excellence:

Deliver friendly and professional service, resolve customer concerns promptly, and uphold a positive reputation within the local community.

Cash Handling & Reporting:

Accurately manage tills, perform end-of-day cash-ups, ensure secure banking, and maintain financial records as per company policy.

Compliance & Licensing:

Adhere to legal regulations regarding the sale of age-restricted products (e.g. alcohol, tobacco) and ensure staff are also compliant through appropriate training and supervision.

Candidate Requirements:

Strong organisational and leadership abilities Excellent communication and interpersonal skills Ability to work independently and problem-solve on the spot

Education: RQF Level 6 or above

(Bachelor's degree or equivalent)

Previous retail management experience is preferred but not essential

Full training will be provided

Other Requirements:

Must be flexible to work varied shifts, including weekends and evenings Applicants

must not have any unspent criminal convictions

If any convictions exist,

please declare them during the application

A

DBS check may be required

depending on the nature of the conviction
Job Types: Full-time, Permanent

Pay: 32,000.00-42,000.00 per year

Benefits:

Company pension Employee discount On-site parking
Work Location: In person

Reference ID: NDHB RSM I02