Job Description

FTZ Ltd (a 3 Ireland Franchise) have an exciting opportunity available for the position of Store Manager in our Buncrana 3 Phone and Lifestyle Store (a 20-minute drive from Derry City).

Competitive Salary and Bonus Scheme

Basic salary is EUR30,000- EUR32,000 (depending on experience).

With our achievable bonus structure approximate potential on-target earnings (OTE) EUR37,600- EUR 39,600

however not limited, as bonus structure is uncapped. We want you to achieve bonus, so have made the discretionary bonus structure realistic and achievable.

BENEFITS

Competitive Salary and Bonus Scheme

Excellent Company-wide and Instore Incentive Schemes

Extensive Employee Wellbeing Programme

Birthday leave

Additional leave based on service

Fantastic induction

Ongoing learning and development support, including access to a wide range of online professional and personal development courses (via Coursera Platform)

THE ROLE

Our 3 franchise lifestyle store stocks the latest in mobile phone and lifestyle technology including headphones, smart hoovers, speakers, projectors and much more.

If you are passionate about driving sales and developing your people to wow your customers this may be the role for you!!

Our Store Manager is an essential member of our Retail Management Team who has full accountability and ownership for the day to day running of their store. They are sharp thinking, experienced retailers who are passionate about driving sales, wowing our customers, developing their people and running an efficient and effective store.

As a Store Manager you will be responsible for maximising every opportunity for the Store.

Your role is to deliver results through a high performing, motivated and engaged team.

You will lead them and inspire them to love their job and to have great technological conversations with our customers for us to become the most trusted provider of 3 Ireland products & services.

You will drive the above through achieving your own personal core sales targets, in addition to supporting the team to achieve their sales targets.

You will also ensure business KPI's, store standards and compliance standards are achieved.

The job holder must operate under all ComReg and Data Commissioner Rules of Engagement.

The Essential Requirements are:

Junior Cert / GCSE or Equivalent (Pass in both Math & English)

AND

A minimum of 12 months direct managerial experience within a similar Customer Service environment *

Similar Customer Service environment includes contact centre, retail, hospitality or telecommunications.

OR

A minimum of 12 months experience within a senior sales role in the telecommunications sector.

Desirable Criteria

Previous experience in a managerial role within the telecommunications industry

Your CV should be tailored to ensure you indicate how you meet ALL the Essential Criteria as otherwise you will not be shortlisted for interview.

If you feel you also meet the Desirable Criteria please outline this also on your CV.

Job Types: Full-time, Permanent

Pay: 26,500.00-31,700.00 per year

Benefits:

Additional leave Company events Health & wellbeing programme Referral programme
Application question(s):

Please summarise any experience you have of leading a team in a retail / customer service / sales / hospitality or contact centre environment
Education:

GCSE or equivalent (preferred)
Experience:

Leadership in Customer Service: 1 year (preferred)
Language:

Fluent English (required)
Work Location: In person