Job Description

About Us:

Since 1993, SON OF A STAG has established itself as the premier destination for heritage streetwear and workwear in Europe and beyond. We offer a curated selection of specialised and rare apparel and footwear brands, with a particular focus on Japanese selvedge denim - all under one roof, accompanied by expert services and exceptional customer support.

Responsibilities:

Team Leadership:

Lead and inspire a team of retail associates, fostering a positive and collaborative work environment.

Customer Service:

Ensure customers receive exceptional service, offering expert product knowledge, addressing inquiries, resolving issues, and creating a welcoming and memorable shopping experience.

Visual Merchandising:

Oversee store displays and product placements, ensuring they align with the brand's aesthetic and highlight key heritage pieces.

Inventory Management:

Work with the stock management team to monitor and manage stock levels, coordinating with headquarters to restock popular items and maintain a well-organised store using our inventory system.

Sales Performance:

Collaborate with the senior management team to drive sales and meet or exceed store targets, implementing strategies to maximise revenue.

Training & Development:

Train and develop retail staff, providing guidance on product knowledge, sales techniques, and customer care skills.

Operational Excellence:

Ensure smooth store operations, including opening and closing procedures, cash handling, and compliance with company policies.

Promotions & Events:

Collaborate with the marketing team to execute in-store promotions and events that drive traffic and enhance the customer experience.

Requirements:

Retail Management Experience:

Minimum of 5 years managing a single store or 3 years in area retail management, with a proven track record of achieving sales targets and delivering exceptional customer service.

Leadership Skills:

Strong leadership and team management skills, with the ability to motivate and develop a high-performing retail team.

Product Knowledge:

Ideally familiar with heritage clothing and Japanese selvedge denim, with a passion for menswear fashion.

Technical Skills:

Proficient in

Shopify

and inventory management systems.

Communication Skills:

Excellent communication skills, both with customers and team members, fostering a collaborative and customer-focused environment.

Organisational Skills:

Strong organisational and multitasking abilities, with a keen attention to detail.

Problem-Solving:

Proactive and effective problem-solving skills, able to address issues efficiently.

Why Join Us:

Join a passionate team in a retail environment that celebrates heritage, vintage, and Japanese denim. This is your chance to lead, shape, and inspire while working with exceptional products and delivering outstanding customer experiences. If you love fashion and thrive in a dynamic, customer-focused environment, we want to hear from you.

How to Apply:

All applications should be sent in confidence to

careers@sonofastag.com

, with the position applied for clearly stated in the subject line.

Job Type: Full-time

Pay: 32,000.00-40,000.00 per year

Benefits:

Casual dress Company events Company pension Employee discount Store discount
Education:

Diploma of Higher Education (preferred)
Experience:

Retail sales: 5 years (required) Retail management: 3 years (required) Management: 3 years (required)
Location:

East London E1 (required)
Work Location: In person