Job Description

Ref #:


W160586
Department:


Retail
City:


Cannock
State/Province:


Location:


United Kingdom
Pay Range Max


Pay Range Min


Company Description


Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands.




At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration.

Position Overview


We're seeking an experienced and inspirational Retail Supervisor to join our team. This role combines leadership, operational excellence, and the ability to deliver exceptional customer experiences.



Essential Duties & Responsibilities


Leadership:

Support the store management team in daily operations Lead by example on the sales floor Guide and motivate team members during your shift Assist in training new team members

Sales & Customer Service:

Deliver exceptional customer service Support the team in achieving daily sales targets Handle customer queries and basic issue resolution Maintain product knowledge and share with team members

Operations:

Assist with opening and closing procedures Support stock replenishment and merchandising Help maintain store presentation standards Ensure health and safety procedures are followed during your shift

Team Support:

Act as point of contact when management is unavailable Support staff coverage during breaks Assist in maintaining store cleanliness and organization Help coordinate team activities during your shift



Experience, Skills & Knowledge





Passionate, and results-driven team player Ability to work flexible hours including weekends and holidays Have supervised a team Premium or Luxury retail preferred but not essential Fast-paced environment with proven management abilities * Excellent organisational and communication skills