Job Description

Job Ref:

PAU1411

Branch:

Paul UK - Gloucester Road

Location:

Paul UK - Gloucester Road, London (South West)

Salary/Benefits:

Pay: 13.31 (with the opportunity to earn an extra 1.50 per hour bonus)

Hours:

Full Time

Shift pattern:

Mon - Sun (Flexible shifts)

Posted date:

21/12/2025

Closing date:

31/01/2026

Role overview

Our Retail Supervisor

assist the management team in the smooth running of the shop, delivering the highest possible standards of customer experience product quality through leading, supporting and coaching of the team whilst on duty.

Main Responsibilities

Acting as a role model and leading the team to provide an excellent experience and outstanding product quality for each customer who visits the shop, ensuring that all customer needs are always exceeded Ensuring that the preparation service of all products is always completed to the correct standards Planning, organising and monitoring the workload productivity of the team whilst promoting excellent teamwork Assisting the manager with daily weekly management tasks responsibilities to ensure the smooth running of the shop Taking responsibility for all company policies legal requirements whilst on duty as required Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all time

As part of PAUL UK family, we offer you

Flexible working hours (some shifts start as early as 5am) A birthday cake to enjoy with your team or at home Clear Career Path with development and training opportunities for all, including the Rising Star Development programme for those who want to progress to management Free Food item when you are working (50% off when you're not) Access to our Healthcare Scheme Ability to access your wages before pay day via Wagestream Refer a Friend scheme Employee Assistance Programme offering financial support, counselling and wellbeing tips to help you live a better life Workplace pension Interest free travel loan in partnership with Forest bikes to support with travel to work costs 28 days holiday

What we like to see from you

We are looking for exceptional leaders who are passionate about high quality food, drinks and outstanding service, with excellent communications skills and ready to work with supportive team.

About PAUL UK

PAUL has come a long way since it's humble beginnings in Lille, France. Ever since we arrived in the UK in 2000, PAUL UK has continued to grow and establish itself as the world's local French bakery. As we've grown as a business, we have always understood that our teams are the most crucial element of our success.


The Paul Bakery and Cafe in Gloucester Road is at number 73, close to the junction with Cromwell Road in South Kensington. The area is largely residential, with many typical London garden squares between Cromwell Road and Fulham Road to the South, and Kensington Gardens to the North. A stroll up Gloucester Road and Palace Gate brings you out opposite the gate to Kensington Palace, former home of the Princess of Wales. Turn left here and you will be in Kensington High Street with its many fashionable shops. Our Bakery and Cafe in Gloucester Road has seating inside and out and is a popular place to meet up over coffee and cakes, or a light breakfast or lunch, as well as a destination for lovers of fresh, hand-made French bread. The nearest station is Gloucester Road (Piccadilly, Circle and District Lines).