Job Description

Job Category: Museums:Retail Supervisor | 8140 | permanent contract | 37 hours per week | xc2xa325,584 to xc2xa327,269 per annum | Grade E | NorwichDo you have experience gained from working in a retail environment with excellent sales and customer service skills, knowledge of ePOS and proven experience of visual merchandising?We are recruiting a Retail Supervisor to support delivery of the retail offer across Norfolk Museums.Norfolk Museums Service (NMS) collectively welcomes over 230,000 visitors a year across ten of Norfolk's best museums.Working from the newly refurbished retail space at Norwich Castle Museum and Art Gallery, you will have a minimum of two years' experience working in a retail environment, strong aptitude for administrative processes, experience in stock management and exceptional customer service skills.Working days are varied Monday to Sunday; including regular weekend working, bank holidays and occasional evenings. You will be expected to have availability during term-time and school holidays.In addition to Norfolk County council staff benefits, as a member of staff for NMS, you will be entitled to the following benefits:

• Free entry to some of the Country's top cultural venues and heritage attractions through the NMDC Reciprocal free entry scheme.
• Talks and training sessions exclusively for NMS staff, including Curator's talks and exhibition briefings.
• Membership of the Museums Association through NMS' organisational membership.

Please note you do not need previous experience of working in a museum or detailed knowledge of the arts and history to apply, just a passion for delivering a first-class customer experience and a 'can do' attitude. There is no upper age limit for this role.Norfolk Museums Service is an inclusive and disability confident employer, actively seeking to increase the diversity of its workforce. We welcome applicants from all communities and backgrounds, particularly those which are currently under-represented in the sector.Before you apply, we recommend reading the full to help you demonstrate you meet the criteria.These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working - dependent on your job role and business need.
• Financial benefits such as:

• '

our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. * A
for Fire Service and Social Care Workers * Relocation expenses (where applicable)

• An advance of your expenses if you travel for work
• Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants' pensions.
• Tax efficient ways of getting extra pension and new bikes
• Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
• A payment if you refer someone you know to a hard to fill job

You can find information on our here.Already a Norfolk County Council employee? See and apply for internal and external vacancies in using your @norfolk.gov.uk or @nccal.ac.uk email.We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.Redeployment closing date: 15 May 2025All other applicants closing date: 25 May 2025About Us: We have miles of beautiful coastline and our unique Broads, thriving market towns and a city with a proud cultural heritage. Our economy is growing and driven by innovation in a number of sectors, including energy and food. We also have ambitious plans for new housing and a building programme for schools across Norfolk. Our county a great place to live, work and visit, and is an excellent environment for businesses to start, grow and innovate.We are the main local authority for Norfolk providing services countywide to more than 850,000 Norfolk residents. We take the lead in critical policy areas, working with 84 elected Members responsible for the strategic local government services in the county.We provide a high quality service through involving people who use our services to shape and comment on them and by promoting efficiency and innovation.We work in partnership with local businesses, voluntary organisations and other local authorities such as District and Parish Councils to provide the people of Norfolk with excellent services.

Norfolk County Council