Job Description

Job Ref:

PAU1446

Branch:

Paul UK - Upper Street

Location:

Paul UK - Upper Street, London (North)

Salary/Benefits:

Pay: 13.31 (with the opportunity to earn an extra 1.50 per hour bonus)

Hours:

Full Time

Shift pattern:

Mon - Sun (Flexible shifts)

Posted date:

29/01/2026

Closing date:

07/02/2026

Role overview

Our Retail Supervisor

assist the management team in the smooth running of the shop, delivering the highest possible standards of customer experience product quality through leading, supporting and coaching of the team whilst on duty.

Main Responsibilities

Acting as a role model and leading the team to provide an excellent experience and outstanding product quality for each customer who visits the shop, ensuring that all customer needs are always exceeded Ensuring that the preparation service of all products is always completed to the correct standards Planning, organising and monitoring the workload productivity of the team whilst promoting excellent teamwork Assisting the manager with daily weekly management tasks responsibilities to ensure the smooth running of the shop Taking responsibility for all company policies legal requirements whilst on duty as required Following reasonable instruction from the management team and carrying out miscellaneous duties as required at all time

As part of PAUL UK family, we offer you

Flexible working hours (some shifts start as early as 5am) A birthday cake to enjoy with your team or at home Clear Career Path with development and training opportunities for all, including the Rising Star Development programme for those who want to progress to management Free Food item when you are working (50% off when you're not) Access to our Healthcare Scheme Ability to access your wages before pay day via Wagestream Refer a Friend scheme Employee Assistance Programme offering financial support, counselling and wellbeing tips to help you live a better life Workplace pension Interest free travel loan in partnership with Forest bikes to support with travel to work costs 28 days holiday

What we like to see from you

We are looking for exceptional leaders who are passionate about high quality food, drinks and outstanding service, with excellent communications skills and ready to work with supportive team.

About PAUL UK

PAUL has come a long way since it's humble beginnings in Lille, France. Ever since we arrived in the UK in 2000, PAUL UK has continued to grow and establish itself as the world's local French bakery. As we've grown as a business, we have always understood that our teams are the most crucial element of our success.


Our Bakery Cafe in Islington can be found at 302 Upper Street, close to the King's Head Theatre Pub, the Almeida Theatre and a few minutes' walk from Camden Passage antiques market, the Screen on the Green, the Business Design Centre, O2 Academy, Islington Green and Angel tube station. Elizabeth I allegedly visited Sir Walter Raleigh at a house in Upper Street. The village at the top of the hill came to be known as 'merry Islington', reputed for good dairy farms providing London's milk and pure water from its springs. It was also a refuge for people fleeing outbursts of the plague, or the aftermath of the Great Fire. Chapel Market, established for over 150 years, remains one of London's best known street markets. The arrival of the Regent's Canal in 1820 and the growth of the railways changed Islington dramatically. Sadly, the area suffered badly in the second world war, but many attractive buildings remain and the area is popular and fashionable once more.