Job Description

Company Overview

Homefair Blinds & Shutters is a leading provider of made-to-measure window coverings, offering customers stylish, functional, and high-quality blinds, curtains and shutters. With decades of experience, we take pride in delivering excellent customer service, expert advice, and a professional fitting experience.

Summary

We are looking for a confident, flexible Retail Supervisor to support operations across multiple showrooms. You will play a key role in driving sales, supporting team development, and maintaining standards across sites. This is a hands-on, customer-facing role ideal for someone who thrives in a varied environment and enjoys leading from the front.

Responsibilities

Assist with the day-to-day running of multiple showrooms and concession stands Provide exceptional customer service and expert product guidance Support training, coaching, and performance monitoring of showroom staff Resolve escalated customer queries and complaints across sites Ensure visual merchandising and store standards are consistent Travel between branches as required to provide supervisory cover and support Provide cover for staff absences or shortages in any showroom as needed, including travel between sites on short notice Help coordinate staffing and scheduling to ensure operational coverage Manage stock levels and liaise with the fitting and logistics teams Ensure showrooms and concessions receive customer orders and sundry items in a timely and efficient manner Ensure compliance with health & safety and company policies at all locations Report to Retail Manager regularly and effectively to ensure retail operations remain robust

Person Specification:

Essential:

Previous experience in a retail supervisory or team leader role Strong customer service and sales skills Ability to work across multiple locations with a full driving licence Strong interpersonal and communication skills Good organisational skills and a flexible approach Basic IT literacy (email, POS, CRM/order systems)

Desirable:

Experience in interiors, home improvement, or made-to-measure products Visual merchandising knowledge Understanding of team leadership and performance support

To apply

, please send your CV and a short cover note to dave.walton@homefairblinds.com or apply in-store.

Call-To-Action

If you are passionate about retail and ready to take your career to the next level, we invite you to apply today and become a vital part of our Homefair Blinds family!

Job Types: Full-time, Permanent

Pay: 24,375.00-25,000.00 per year

Benefits:

Employee discount On-site parking
Work Location: In person