Job Description

Retail Support Administrator - Maternity Cover (12 months FTC)
McMullen's are a family brewer and pub operator based in Hertford, and we are looking to recruit a Retail Support Administrator to join our friendly team. We're passionate about people with 'Growth' and 'Family' being two of our key values.
This is an office-based role Monday to Friday at our Hertford office.
Start date by Mid-February 2026
Key Responsibilities:

• Day to day administrative support for the Retail Team
• Administer the Purchase Order and Requisition system for the Retail Division
• Provide liaison between managed house team and Operations Managers in respect of ordering and other operational queries
• Place orders with suitably authorised requisitions
• Maintain the database of purchase orders
• Licensing - applying for change of DPS, TEN's and Personal Licenses in a timely manner
• Provide support to the Head of People in respect of licensing, suppliers and other service providers and in event planning for team and HO events
• Produce letters, internal and external correspondence as required by Retail Team
• To organise specific hospitality events as requested by the Head of People
• Participate in both routine and shared office duties
• Ad Hoc administrative duties

The ideal candidate will have:

• Good IT skills including use of Microsoft Office and Excel
• Commitment to accuracy and compliance
• Attention to detail
• Great communication skills
• Previous office admin experience
• An ability to work unsupervised using one's own initiative
• Display honesty, discretion, confidentiality, reliability and punctuality
• ''Can do" attitude

Salary and Benefits

• 26,000 (13.80 ph), Monday to Friday 9.00am-5.15pm
• Contributory pension scheme
• Life Assurance
• Team discount card of 25% off food and 20% off drinks when you are out with friends and family
• 33 days holiday including bank hols
• Family friendly policies including enhanced maternity and paternity pay
• Training and development opportunities
• Discretionary bonus and a turkey for Christmas!

Skills Required