Job Description

On a Center Parcs break we want our guests to relax knowing everything is taken care of. Our Retail department provides a fantastic shopping experience, from everyday groceries to sweet treats to toys, gifts and clothing.



Across each village there are a number of retail units, including our very own supermarket; Parcmarket and dedicated sweet shop; Treats, as well as a children's toy store, a gift shop and our swimwear and accessories shop and these are all complemented by our clothing store.



Whether you visit our on-village supermarket packed full of your favourite brands or our dedicated sweet shop for a little holiday indulgence, one thing's for sure: our retail teams deliver a memorable experience and excellent service wherever you go.

RETAIL TEAM MEMBER | 12.37 per hour

We are looking a Retail Assistant with a passion for delivering excellent customer service to join our team. Based in one of our retail outlets, your duties will include operating a till, replenishing stock and welcoming guests in a positive, friendly manner.



The ideal candidate will enjoy working in a guest facing role, have excellent communication skills and be comfortable working independently or as part of a team. You will be confident taking ownership of guest queries or issues, ensuring that they are served in a friendly and efficient manner.



Previous experience within a retail environment would be beneficial, however full training will be provided.



Please note that to apply for a role with us, you must be able to reliably commute to Center Parcs Whinfell Forest, (CA10 2DW) as it is not easily accessible by public transport. If you plan to use public transport, please follow this link for a realistic overview of your commute: Plan Your Journey

HOURS OF WORK

You will be contracted to work 96 hours per 4-week period on a flexible basis. This means that your days and hours of work could vary each week, but you will always receive at least your contracted hours each period. Shifts will fall between 7am to 9:30pm, weekend working is required.



As our village is open 365 days of the year, your working hours will include public / bank holidays and during Christmas and / or New Year on a rota basis.

EXPERIENCE, SKILLS & QUALIFICATIONS

Essential requirements:

Ability to build relationships with colleagues and guests Naturally cheerful Patient and friendly

Desirable requirements:

Computer literate matched with familiarisation of electronic point of sales (tills) Ability to demonstrate experience in problem solving Retail background or relevant customer service experience

ABOUT THE BENEFITS

Center Parcs is a fantastic place to work, and the benefits are as impressive as they are unique. Here are just a few:


Colleague Bonus Scheme Pension Scheme with Life Assurance Colleague Recognition and Reward Scheme - offering a choice of Center Parcs and High Street vouchers Free use of our leisure facilities Discounted Center Parcs breaks 20% discount in our restaurant and retail outlets Access to Perks at Work Portal - offering a wide range of retail and leisure discounts An Employee Assistance Program - providing support on financial, health and legal matters Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

If this sounds like your ideal job, then we'd love to see your application.

Closing date:

20th August 2025

Interviews to be held:

26th August 2025

Please note this vacancy may close at any time once sufficient applications have been received. Early submission of your application is therefore encouraged.

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At Center Parcs, everyone's welcome.


We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity, and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience.


We are proud to be a Disability Confident Employer, please let us know if you require any support or reasonable adjustments during the application or interview process.