Job Description

We're looking for a Retail Team Member to welcome visitors to the National Trust shop at Sheffield Park & Garden, to answer their questions and help them make the most of their day. Working in a small team, tasks are varied and active, including looking after our Plant Shop as well as serving and helping to maintain our well-stocked and busy gift shop.

Salary:

12.25 per hour

Contract/duration:

Fixed Term Contract until 26-Jul-2026

Hours/working pattern:

This is a zero-hour contract, meaning we can't guarantee a set number of hours each week.

While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We'll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts.


Typical shifts, 3 to 4 days a week, to include one weekend day most weeks.

Potential start date:

ASAP




For this role, you'll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.



What it's like to work here:To find out more about what it's like to work within "Retail" at the National Trust, click here to watch our video.


Also please see the information on document 'SPG A1' for specifics on working at this property.



What you'll be doing:As a member of the retail team, you'll be offering visitors help and advice with their shopping. You'll have high standards of presentation in the shop while providing excellent service to all customers.


You'll also be able to talk to them about how everything they buy helps to fund the work of the National Trust. Other duties may include arranging, receiving and unpacking deliveries, creating shop displays and working with others in the team to keep the shop floor clean and organised, and presented in line with brand standards. The Plant Shop is also a part of the Shop, and duties extend to this outside area too.



Who we're looking forWe'd love to hear from you if you're:


focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills.

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Fixed Term p/t (until 26/07/26)