Job Description

Company Overview

Formula One Range is a successful manufacturer and retailer of plastic fabrications, dedicated to delivering superior service levels and ensuring total customer satisfaction. As an owner-managed business, we pride ourselves on being approachable and hands-on, fostering a friendly local team environment.

Summary

Due to expansion and growth within our industry, we now have a great opportunity available for a Retail & Trade Sales Administrator to join our team, at our retail office in Cannock Office WS6 7ED.

This position is full time Monday to Friday 8.30am to 16:30pm.

This is a permanent role with an employer committed to investing in staff training and development and offers job security and excellent long-term career prospects.

We are looking for highly motivated, dedicated individual, who can work on their own initiative but also as part of a team.

Relevant experience is preferred, though full training will be provided, so candidates are welcome to apply that have any experience in Customer Service & Sales Administration and can demonstrate enthusiasm and willingness to learn.

Responsibilities:

Ensuring data accuracy in all aspects of work; Responding to enquires quickly and effectively, whilst ensuring first class customer service; Dealing with incoming emails in a timely manner To always act professionally and ensure the ethics and ethos of the company are followed; Answering the telephone to a variety of people and either being able to deal with their enquiry or direct them to the relevant department; General Office administration Manages the Input, output and updating of projects in Project Management System; Create and build quotations for customers projects Complete follow up sales and customer experience calls Ad hoc work as and when required.
Requirements:

Customer service experience; Good communication skills, both oral and written; Communicate daily with Managers on all general enquiries and provide updates; Ability to work under pressure, whilst maintaining attention to detail; Resilient; Good communication and questioning skills; Be a fast learner, self-motivated and able to organise their own workload with strong time management skills; Oversee day to day administration and processes; The role will involve working with sensitive data daily, so honesty, integrity and discretion are an absolute must; A knowledge of Word and Excel will be an advantage. Knowledge of Windows Designer would be good but not essential as training will be provided Able to work on own initiative to generate trade business
Benefits

20 days holiday, plus 8 bank holidays per year Auto-enrolment into a pension scheme after 3 months Onsite parking Being part of a growing business in a growing sector
If you are looking to be part of a friendly local team, where everyone enjoys the working day, and the customers enjoy our can-do attitude. Please submit your interest.

Job Type: Full-time

Pay: 24,420.00-25,500.00 per year

Benefits:

Company pension Free parking On-site parking
Work Location: In person