Job Description

From stunning boutiques full of designer gems to discount stores where you can grab a bargain, our charity shops are much-loved across Scotland.

We are looking for friendly volunteers to help our shop management team assist customers and donors, and ensure the shop is tidy and well stocked. Whether you have a passion for fashion and love chatting to customers, or you would prefer to be behind the scenes in our stockroom, your help could make a difference in your local community.

Our Retail Volunteer Anne shares why she loves volunteering, "I wanted to learn new skills as well as get to know more people locally, so volunteering in the shop was ideal. I enjoy being part of the team! It's good to feel useful and part of the successful running of the shop."

We believe everyone has the right to live life to the full following the diagnosis of a chest or heart condition, stroke, or Long Covid. Our shops are vital in helping us raise the funds needed to provide services such as community support services, specialist nurses, advice and information, education, and peer support.

Join our fabulous team of Retail Volunteers and learn new skills, make great friends, and make a real difference to people in Scotland who are isolated, scared, or anxious about their condition.

If you are interested in, please apply on our website: https://volunteer.chss.org.uk/opportunities/51665-retail-volunteer-cowdenbeath-2023-08-09.

Why we want you

We are looking for someone to help our shop management team assist customers and donors and ensure the shop is tidy and well stocked.

What you will be doing

Welcoming and assisting customers and donors Customer care Stock control Sorting donations Hanging and ticketing stock Helping to keep shop clean and tidy

The skills you need

Effective communication and customer care skills A willingness to volunteer in a team environment, and with the public A willingness to undertake all training required for role

What's in it for you

Meet new people Use your skills and learn new ones Make a real difference to people with our conditions

Disclaimer

Expenses Reasonable out-of-pocket expenses will be reimbursed. These should be discussed with your Line Manager prior to outlay and must be submitted within the prescribed guidelines as detailed in the CHSS Volunteer Expenses Policy. Safeguarding In line with our commitment to safeguarding, this role is subject to a basic disclosure check. Chest Heart & Stroke Scotland are committed to equality of opportunity, and we aim to ensure no volunteer is unfairly treated on the grounds of an offending background.

Job Type: Volunteer

Pay: Up to 1.00 per year

Benefits:

Flexitime
Work Location: In person