Job Description

Retail Weekend Supervisor

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The Kew Gardens Retail team is recruiting Weekend Supervisor to support the operation of our Retail shops across the weekend - our peak trading period. The role is based at Kew Gardens and is a key role in delivering sales targets and KPIs whilst leading and supporting the Sales Assistant team.



Hours of work
Part time
Part-time hours per week
30
Contract Type
Permanent
Salary
29,451 per annum (pro rata) [Grade 3]
Directorate
Marketing & Commercial Enterprise
Location
Kew Gardens, Richmond
Closing Date
14/12/2025
Documents
16396 Employee benefits-RBG Kew Enterprises (Commercial) 2024 v6.pdf
(PDF, 305.99kb)
Job Profile.pdf
(PDF, 169.47kb)
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More details

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This part-time permanent post is for 30 hours per week, worked over 4 days. Weekend working is the focus of this role, with the usual working pattern being Friday, Saturday, Sunday and Monday.



Candidates will have experience of Supervising a team in a fast-paced Retail environment with a track record of achieving targets and KPIs. They will demonstrate excellent customer service skills and have strong communication skills, being able to manage conflicting priorities and work using their own initiative.



Candidates will be able to demonstrate team working experience and how to encourage a team to develop and perform using positive motivation, addressing any performance issues promptly.





The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.



We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.



Join us on our journey as protectors of the world's plants and fungi.



The salary for this position is 29,451 per annum (pro rata) [Grade 3]



Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.



If you are interested in this position, please submit your application through the online portal, by clicking "Apply for this job".



We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.



No agencies please.