The Retail & Wholesale General Manager will be responsible for overseeing all retail and wholesale operations at Sun Tyres. This key leadership role requires a proactive, hands-on manager who can ensure efficient operations, maintain high customer service standards, and drive business growth. The role encompasses full responsibility for staff performance, inventory control, vendor management, and financial reporting.
Key Responsibilities:
Appoint and supervise staff, allocate tasks, and regularly monitor and review performance.
Liaise with staff to ensure timely and accurate communication of promotions, services, and product information to customers.
Retail & Wholesale General Manager - Sun Tyres
Ensure adequate reserves of product are maintained and stock control procedures are followed.
Examine product quality and regularly assess incoming supplies.
Handle customer queries and complaints in a professional and timely manner.
Authorise payments for received supplies and make decisions on pricing, discounts, and credit terms.
Prevent wastage and losses by ensuring proper usage and accountability of supplies.
Research and engage new vendors as needed while maintaining strong relationships with current suppliers.
Compile and analyse weekly, monthly, and annual revenue and expense reports to support strategic decision-making.
Ensure adherence to workplace health and safety standards and compliance requirements.
Person Specification
Essential:
Extensive experience in a management role within retail or wholesale environments.
Strong leadership abilities with a focus on performance development and accountability.
Proven experience in customer service and conflict resolution.
Sound commercial acumen with experience managing budgets and reporting.
Proficiency in stock control and vendor management.
Excellent organisational and time management skills.
Clear written and verbal communication skills.
Understanding of workplace health and safety legislation.
Desirable:
Background in the automotive or tyre service industry.
Experience with stock and sales systems.
Proficient in English.
Why Join Us?
Competitive salary package
Opportunity to work in a growing and dynamic business
Friendly and supportive team environment
Career development opportunities within the company
Additional Information:
This is a permanent, full-time role based in London. Working hours may include weekends. The role requires a motivated individual ready to contribute to operational excellence in a fast-paced environment.
Application Process:
To apply, please email your CV and a cover letter detailing your relevant experience and why you are suitable for the role to HR@Suntyres.com.
Visit www.Suntyres.com to know more about us.
Job Types: Full-time, Permanent
Pay: 45,000.00 per year
Additional pay:
Bonus scheme
Performance bonus
Benefits:
Company car
Company events
Employee discount
On-site parking
Sick pay
Schedule: