Retentions Advisor

Glasgow, SCT, GB, United Kingdom

Job Description

A fantastic opportunity to join our ever-expanding organisation based in the City Centre location, just a few minutes from all public transport links.

We're not just a team; we're a community! We're all about growth, passion, and resilience.

In this role, you will be responsible for engaging with customers who are looking elsewhere. The ideal candidate will possess strong communication skills and the ability to work in a fast-paced environment.

The Role:



Connect with customers, fact find to identify the reasons why they are leaving their current supplier.

Active listening to the customer giving them the best solution based on their needs.

Try to retain the customer, outlining all the benefits that we to have to offer.

Who We're Looking For:



Sales enthusiasts with clear communication.

Active listening and questioning skills to navigate through any hesitation.

Thrive in high pressure situations and have a passion for exceeding targets.

Confident phone etiquette and interpersonal skills, with the ability to build rapport quickly with customers.

What We Offer:



Base salary plus a rewarding uncapped commission structure - 45K OTE

Ongoing training and professional development opportunities

Various team and company incentives

Supportive and inclusive work environment with a focus on teamwork

Clear progression routes throughout business (100% of our team managers are homegrown)

Wellbeing platform - Our people are at the heart of everything we do, so if you are happy, we are happy

Referral scheme - know the perfect person to join the team? You could bag up to 300 for a putting a good word in

Auto-enrolment pension scheme

This is a challenging but highly rewarding sales role, and for the right individual could not only have a flourishing career within sales but also progress upwards through the company during it's time of exponential growth.

If you are enthusiastic and ready to take on a new challenge, we want to hear from you.

Ready to Take the Leap?



If you're all about sales and thrive in a goal-oriented environment, we're looking for you! Help us deliver energy solutions and be a part of our contact centre success!

We can't wait to hear from you! Submit your up-to-date CV today, and our screening team will reach out to you soon.

Apply now!



Job Types: Full-time, Permanent

Pay: 12.21 per hour

Benefits:

Casual dress Company events Referral programme Transport links
Experience:

Sales: 1 year (preferred) Retentions: 1 year (preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3876688
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Full Time
  • Job Location
    Glasgow, SCT, GB, United Kingdom
  • Education
    Not mentioned