PureTech is a family-owned business with its head office based in Hilsea Hampshire and is a leading provider of CCTV & Security products, distributed through a national network of trade installers. PureTech supply well recognised product brands including Dahua, Viper & Ajax.
The Role: Returns Administrator Part Time
PureTech are looking for a Returns Administrator to join our CCTV Technical Team, to provide returns administration and support for QVIS Lighting & Security, PureTech.
Main Responsibilities: Returns Administrator
Liaise with customers, suppliers, warehouse staff and other relevant departments to coordinate returns
Record and process customer returns in line with internal process and service level agreement
Process system job sheets, including raising repair and replacement sales orders, credit and debit notes
Collaborate effectively as part of the team to identify opportunities and improvements to processes
General administrative support
Ensure that all deadlines are met within set timeframes
Communicate frequently with customers with regular updates on RMA progress
Update and maintain relevant reports and spreadsheets
Skills and Experience: Returns Administrator
Previous experience in an administrative or support role
Experience with SAP desirable but not essential
Strong analytical, comprehension and problem-solving skills
Able to work to deadlines with pace and accuracy
Ability to work independently and as part of a team
Excellent organisational skills
Knowledge of Microsoft Office and other office software
Benefits: Returns Administrator
Birthday Voucher
Company Events
Free onsite parking
Company Pension Scheme
Cycle to work scheme
24 days holiday + bank holidays
To submit your CV for this exciting Returns Administrator, please press Apply now and await further instructions.
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