Job Description

Job Ref

BES6457

Branch

Carnoustie Golf Hotel & Spa

Location

Carnoustie

Salary/Benefits

Competitive Salary, Hotel Benefits

Contract type

Permanent

Hours

Full Time

Hours per week

40

Date posted

16/06/2025

Closing date

08/08/2025

Job Summary:

We are seeking a dedicated and experienced Hotel Revenue Manager to lead our reservations department and optimize the hotel's revenue strategy. The ideal candidate will be responsible for managing the reservations team, overseeing day-to-day operations, and utilizing dynamic pricing, demand forecasting, and inventory management to maximize profitability. This role is essential in driving occupancy rates, maintaining a high Average Daily Rate (ADR), and ensuring a seamless guest experience while supporting the overall revenue management strategy of the hotel.

Key Responsibilities:

Pricing Strategy:

Develop and implement dynamic pricing strategies to maximize revenue, adjusting rates based on demand, market trends, and competitor activity.

Demand Forecasting:

Analyse booking patterns, seasonal trends, and competitor performance to forecast demand and adjust pricing and inventory strategies.

Revenue Optimization:

Maximize additional revenue through upselling, targeted offers, and optimizing pricing for different guest segments.

Performance Reporting:

Monitor KPIs such as ADR, RevPAR, and occupancy. Provide actionable insights and recommendations to improve revenue performance.

Collaboration:

Work closely with sales and marketing teams to implement promotions and campaigns aligned with revenue goals.

System Management:

Utilize revenue management systems and tools to automate pricing, improve forecasting, and track demand effectively.

Operations & Supervision

: Oversee the daily operations of the reservations department, ensuring smooth service delivery and efficient booking processes.

Qualities:

Preferred 3+ years of experience in hotel reservations, revenue management, or a related role. Strong knowledge of revenue management systems, booking platforms, and pricing strategies. Excellent analytical, organizational, and decision-making skills. Exceptional communication and leadership abilities. Proven ability to optimize inventory and pricing strategies to maximize revenue.

Bespoke Benefits... What's in it for you?



At Bespoke Hotels, our people are our biggest asset. We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective. We create pathways so our people know the direction their careers will head.



We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our 'Be-Attitude' values.



We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.



At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.



We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.



Being Bespoke:



Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and 815 million of assets.



We stand today as the UK's Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this. Every agreement we have is Bespoke by name, and bespoke by nature. Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.



We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.

About Us

Carnoustie Golf Hotel offers extensive facilities including 95 luxury en suite bedrooms and ten suites with amazing views over the Championship course, the sea and the local town of Carnoustie. Extensive spa and health facilities include a large heated swimming pool, sauna, whirlpool, steam room and for the more energetic a fully equipped gymnasium.



While staying at the Hotel you can follow in the footsteps of some of history's greatest golfers and test yourself to a challenging round on the notably inspiring Carnoustie Championship golf course.



With 12 event rooms accommodating up to 700 delegates this is one of Scotland's foremost conference venues, ideally located 10 miles from Dundee, 'City of Discovery', and 60 miles from Aberdeen, Scotland's 'oil capital'.



Many bedrooms have views over the 1999 and 2007 Open Championship golf course or Carnoustie Bay.



The newly refurbished Calders Bistro offers delicious fare, much of it from local Scottish produce.

We truly believe our people are our biggest asset and to reflect that we offer:

Market leading Rates of Pay Anniversary Bonus Flexible Shifts, full and part time to fit around other commitments 28 Days paid Holiday (pro rata) rising annually to a maximum 33 Days per year Full Training and Supervision Given Opportunity to gain recognised qualifications to help you progress Subsidised Accommodation Available includes WiFi, Food, Energy Bills, Rates and Licences Introduce a Friend Scheme worth 600+ Anniversary weekend stay for you or to give as a gift to family or close friends Access to complimentary Mental Health & Wellbeing services Discounted Bespoke Hotel Stays, for you, your family and friends 50% off all Food & Beverage during Bespoke Hotel Stays A range of local in-house benefits * & many more!