Job Description

XTM Group is dedicated to delivering cutting-edge solutions in the field of translation management. Our mission is to help enterprises reach global markets more efficiently by creating, delivering, and supporting an industry-leading platform to automate and manage all aspects of the localization process.


Our culture emphasizes teamwork, collaboration, and a passion for language technology to better serve customers and employees. We are dedicated to creating a solution-oriented and inclusive environment where everyone feels valued and can contribute their best. Our core values guide their actions and are the foundation of our company culture, driving us to achieve the vision of being the leading Translation Management System for enterprises.


We're looking for a hands-on Revenue Operations Manager to help us scale more efficiently and predictably. This is a key role that sits at the intersection of Sales, Marketing, and Customer Success, responsible for driving Sales and CS productivity and revenue generation through Systems, Processes, Enablement, and Measurement. You'll be responsible for the systems, data, and processes that underpin our revenue engine, ensuring we have the visibility, efficiency, and alignment needed to grow.

Requirements

What You'll Own

In this role, you will take ownership of critical projects and initiatives that directly contribute to the success of our organization. You will be entrusted with the responsibility to drive innovation and implement strategies, ensuring that our objectives are met efficiently and effectively. Your expertise will not only guide your personal tasks but will also influence team dynamics, fostering a collaborative environment where everyone's contributions are valued. Expect to engage deeply with various stakeholders, providing you with the chance to shape processes and make lasting impacts on our operations. Your leadership will be crucial in developing solutions that align with our mission, setting a benchmark for quality and excellence within the company.

Systems & Tooling:

Administer HubSpot CRM across Sales and Customer Success use cases. Assess, Implement, and Manage Sales productivity tools and integrations between HubSpot(e.g. LinkedIn Sales Navigator, data enrichment tools, CS platforms). Monitor and improve Sales intelligence, data hygiene, and processes.

Reporting & Analytics

Build and maintain actionable reports and dashboards across pipeline, bookings, churn, and customer lifecycle metrics, analyse performance, and drive initiatives to help improve performance where applicable Provide regular reporting to key stakeholders, including revenue forecasting support. Define and maintain a consistent set of KPIs and operational definitions across Marketing, Sales, and CS.

Process Design & Optimisation

Map and optimise lead management processes, sales qualification, pipeline progression, onboarding, and renewal processes. Implement and iterate on lead routing, territory rules, and deal stage frameworks within HubSpot. Identify friction in the funnel and drive continuous improvements.

Planning & Forecasting

Support annual and quarterly revenue planning cycles (e.g. pipeline modelling, capacity planning, quota setting). Partner with Marketing Operations and Sales leaders on lead scoring, attribution modelling, and campaign impact analysis. Analyse win/loss data, customer trends, and expansion/churn metrics to inform strategy.

Cross-functional Enablement

Work with (head of Ops) (Ops lead) to act as the operational bridge between Marketing, Sales, and CS teams. Deliver training, documentation, and reporting/metrics to ensure teams are enabled and using tools and processes correctly.

What We're Looking For

3-6 years of experience in Revenue Operations, Sales Operations, or Go-To-Market Operations in a B2B SaaS environment. Strong proficiency with HubSpot CRM (ideally including Sales Hub, reporting, workflows, custom objects). Data-driven mindset with experience building dashboards and analysing funnel metrics. Process-oriented, with experience mapping and improving GTM workflows. Strong cross-functional collaboration skills and ability to translate business needs into operational systems.

Benefits

We take a thoughtful, global approach to compensation--considering your location, experience, and individual performance. In addition to a competitive base salary, you'll also receive a range of benefits designed to reflect our values and support your wellbeing. The health of our company and the success of the SaaS product we offer is directly related to the work environment we create for ourselves. Our programs are tailored to meet local needs while ensuring fairness and consistency internationally.


With this in mind, we strive to create a welcoming and positive place in which we work and thrive! For our team members, we offer:

Private Health Insurance Paid Time Off Work From Home * Training & Development