Delivering and supporting Head of C&E sales and GMs to devise, deliver and report on the C&E annual sales budget and associated financial information.
Produce a predetermined MI pack on a weekly basis to provide each stadium and venue with a revenue meeting on Teams weekly
Host a 10am call daily to review business on the books with the senior team, ensuring consistency of data and auditing pricing.
Produce information by period on third party partners
Produce pace reports for the business to show pace for the 2 years rolling basis
Conduct competitor shop calls quarterly for each venue to ensure we are working with the most competitive pricing model
Work with the LVP environment and members supporting with shop calls, comp MI and industry intelligence as and when required.
Produce a dynamic pricing matrix by venue, managing black out dates, peaks, troughs and pricing banding for up to three years out.
Provide MI to aid the business to make informed decisions on a daily basis and by key revenue milestones such as Christmas, Mothering Sunday, World Cup etc.
Manage revenue management systems and pricing matrix, profitability model
Be involved in the revenue management of mobilising and demobilisation of new venues
Provide support to team members in understanding and working with your systems
Contribute to overall C&E segment strategy and growth.
Reports
Measures
Creation and leading in C&E sales budget preparation, rationale and in conjunction with General Managers
Provide a MI platform to report on sales, conversion, future BOB, meeting room occupancy, average enquiry value, venue conversion percentages, guest satisfaction scores and rolling headcount by function
Distribution of reactive sales reports as agreed on rolling basis
Provide access to venue pricing, value add pricing and strategy
Provide weekly information by customer to drive conversion and highlight lost, turned down and over aged prospect business for action.
Produce pace reports for the business to show pace for the 2 years rolling,
Provide MI to aid the business to make informed decisions regards to C&E to maximise sales.
Responsible for all pace and forecast reporting to the agreed process and standard.
Produce a monthly / quarterly deck for the business to assist in Quarterly Business Reviews
Ensure each package / menu has a profitability spreadsheet
Standards
Responsible for the accurate reporting
Ensure all brand standards are maintained throughout all sales activity.
Mobilisation
Responsible for on boarding new sites from revenue management systems, venue knowledge, strategy and pricing, etc
Demobilisation spreadsheet to be maintained per site for mobilisation and demobilisation.
Ensure all key stakeholders are kept up to date as required
Systems
Responsible for
revenue systems
used to maximum potential and recommend new systems as appropriate which will benefit the business
Budget frameworks in place for start of financial year
Sales budgets all signed off
All KPI's documented
Sales reports in place
Sales targets achieved and Team have excellent product knowledge bank with ease of access
MI platform in place to clearly demonstrate client, customer
,
and revenue KPIs
Pace reports in place
Accurate MI in the business driving optimum profitability
Venues and Reactive Team can understand enquiry handling, their impact and strategy
Audit in place to ensure reporting accuracy and consistency
Accurate MI in the business driving optimum profitability
Maximum profit is being achieved
Clear enquiry reporting in place to drive incremental sales
Accurate MI in the business driving optimum profitability and team deployment
Audit process in place to ensure standards are adhered to
Benefits:
Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
Aviva Digicare - Free annual healthcare check
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment discounts - up to 55% off cinema tickets
Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
Travel discounts - Discounts with holiday companies such as TUI and Expedia
Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
Meals on duty
Vodaphone discounts
Pension scheme and Life Assurance
Employee Assistance Programme
23 days + BH's and additional day off for your birthday
2 days additional leave, following return from Maternity leave during first year back
Competitive and supportive family benefits
Day off for baby's first birthday
Holiday purchase scheme
On-going training & development and career pathways
Professional subscriptions paid
Financial wellbeing programme and preferred rates on salary finance products
As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.
Job Reference: com/0812/69272001/52779411/SU #Levy UK
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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