Job Description

Vacancy

Post Title

Revenue Specialist

Directorate

Finance, Improvement & Housing

Location

Eastleigh House

Advert Close date

20/10/2025

Job description

Job advert text

Revenues Specialist




37 hours per week


Band 7 - 41,426


Permanent




Do you want to make a difference?


Here at Eastleigh Borough Council we are committed to making a positive difference for all the residents, businesses and visitors to Eastleigh and we are proud to be delivering on our promise to create sustainable and healthy communities and increase employment and wellbeing opportunities for all.




An exciting opportunity has arisen for a Revenues Specialist to join the Revenues Team within the Finance, Improvement and Strategic Housing directorate.




The role


This role will be supporting delivery of the Council Tax and NDR functions offering specialist support to the Revenue Officer Team.




You will be responsible for delivering a specialist, professional service with high standards of advice and support, resolving cases of varying complexity as they arise. This role will ensure compliance with statutory regulations, legislation, professional codes of practice and adherence to council policy and ensure and develop appropriate levels of quality and specialist knowledge within the Revenues team, along with the Customer Services team. One of the role's responsibility's will be ensuring that enquiries and cases are managed and completed at the appropriate level across services.




About you


We are seeking an individual who can demonstrate the following:


- Deliver customer focused specialist advice in relation to Revenues Services, keeping up to date with current and emerging legislation, best practice and policy to ensure continuous development and improvement.


- Able to lead on day to day system requirements across Council Tax and NDR, supporting the Revenues and Housing Benefit Technical Support Senior Specialist.


- Leading on specific Revenue processes and compliance including, processes such as debt recovery, change of address and exemptions.


- Able to comfortably advise on regulations and legislation and guide Revenue Officers colleagues.


- Ensure statutory duties, policies, procedures and workflows for dealing with all cases are adhered to.


- Ensure strict confidentiality is maintained and data protection rules followed.




Please see role profile for more information.




About us


In return you will be working with a great team in an organisation that is truly committed to a flexible, inclusive and enjoyable work environment. We are passionate about personal and professional development for all staff, offering exceptional conditions of employment as an accredited Living Wage Employer, plus the chance to make a lasting difference to the community of Eastleigh.




Our benefits include:


26-29 days annual leave (dependant on local government continuous service)


Flexible working arrangements and ability to accrue up to 2 days additional leave per month (subject to operational requirements - pro rata for part time staff)


Defined Benefit Pension Scheme


Places Leisure, Eastleigh - 30% off Full Membership


Confidential Employee Advice and Support Programme


Excellent working environment




If you have the skills, experience and motivation we are looking for, we would love to hear from you.




For an informal discussion please contact Gemma Hanham, Revenues Manager by emailing gemma.hanham@eastleigh.gov.uk




Closing date: 19 October 2025


Interview date: 4 November 2025

Employment & compensation

Employment type

Full time

Employment status

Permanent

Weekly contract hours

37.00

Salary band

7

Salary ()

41,426