Job Description

Revenues and Benefits Officer

27,254 - 28,598 per annum | Full time |

Permanent

The successful candidate will deal with all aspects of the billing, collection and recovery of Council Tax. This will include responding to enquiries from the general public, the correct application of discounts, exemptions and recovery work which will include setting instalment arrangements, taking payments and overseeing enforcement action. Attention to detail and the ability to digest complex rules and regulations is important to us.

We pride ourselves on the excellent delivery of our service, therefore it is essential for the successful applicant to have experience of working with the general public and excellent communication and customer service skills, experience of working under pressure and meeting tight deadlines, as well as being courteous, tactful and resilient and having the ability to absorb and apply the requirement of complex legislation.

If you are looking for a new professional challenge with a better work life balance then contact Sandra Mounce, Revenues and Benefits Team Leader on 01237 428924 for a confidential and informal discussion about how this opportunity might be right for you.

To view a job description or to apply, please visit our https://careers.torridge.gov.uk to complete an online application form.

Closing date: 12 October 2025

Interview date: 28 October 2025

Job Types: Full-time, Permanent

Pay: 27,254.00-28,598.00 per year

Benefits:

Additional leave Bereavement leave Company pension Cycle to work scheme Enhanced maternity leave Flexitime Free flu jabs Health & wellbeing programme On-site parking Paid volunteer time Sick pay
Work Location: In person