Are you an experienced warehouse or logistics supervisor with a sharp eye for process and performance? We're looking for a dynamic
Reverse Operations Inbound Supervisor
to lead and optimise our returns operation - where efficiency, accuracy, and teamwork are everything.
Your Role
As the
Reverse Ops Inbound Supervisor
, you'll take charge of the inbound returns area, ensuring stock is received, processed, and recorded accurately while driving safety, quality, and service standards. This role plays a crucial part in minimising waste, reducing turnaround times, and maximising asset recovery.
Key Responsibilities
Lead, coach, and motivate a team of warehouse operatives across the inbound returns shift
Ensure all returned goods are processed efficiently and in line with company SLAs
Maintain accurate inventory records and manage discrepancies quickly
Monitor KPIs and report on performance, using data to drive improvements
Uphold all H&S, compliance, and quality control standards
Support training, onboarding, and performance development of team members
Liaise with other departments including Outbound, Inventory, and Customer Service to ensure smooth operations
What You'll Need
Proven experience in a fast-paced warehouse or logistics environment
Supervisory or team leadership background (ideally in returns/reverse logistics)
Strong communication and organisational skills
Confidence with WMS or similar stock/inventory systems
A proactive, hands-on leadership style with a focus on results
Understanding of lean processes or continuous improvement is a plus
What We Offer
Competitive salary and shift allowance
Career development & progression opportunities
Company pension & holiday scheme
A supportive and fast-moving working culture
Access to training and upskilling programmes
Job Type: Full-time
Pay: 35,000.00-38,400.00 per year
Work Location: In person
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