Job Description

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you'll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.



We're looking for a Risk Analyst to join our Claims First Line Risk team, supporting the Claims Head of First Line Risk and Risk Managers. The Claims first line risk team is central to how we manage governance, risk, and compliance across our DLG Claims function.



This role is a 6-month Fixed Term Contract



What you'll be doing:



This is a great opportunity to help embed risk and control processes in a business that's going through a period of exciting change. You'll work closely with Claims business areas to improve their understanding of risk, support the assessment of controls, and help design solutions to mitigate issues. You'll also play a key role in shaping a proactive, risk-aware culture, with the chance to be part of a wider community of professionals focused on delivering sustainable change across DLG.



Key Accountabilities:



Promote a culture of risk and control awareness across the business

Provide guidance aligned with the Policy Framework and Minimum Standards

Identify, assess, escalate, and support management of risks and issues within business risk appetite

Support embedding of the Risk and Controls Framework, including delivery of meaningful risk reporting

Support the RCSA process to help the business understand and improve its control environment

Assist with issue and event management through root cause analysis and effective remediation

Analyse risk trends and escalate key insights or required actions

Conduct deep dives on control weaknesses to strengthen business risk resilience

Engage with stakeholders to provide risk expertise, influence decisions, and maintain oversight of planned activity

Maintain accurate risk system data (Workiva) and support audit, testing, and regulatory readiness


Our hybrid model offers a 'best of both worlds' approach. You'll spend at least two days a week in the office (either Leeds, Glasgow or London), with flexibility to work from home for the remainder.



What you'll need:



You don't need to be a risk expert, but you'll need a solid understanding of governance, risk and control principles - and a real interest in embedding risk culture and frameworks in a practical, outcome-focused way. Always focussing on customer and business outcomes.



We're also looking for:



The ability to review information and to understand the urgency and severity of events, in order to address and escalate accordingly Strong analytical and reporting skills - and the ability to turn insight into action A working knowledge of operational risk frameworks, risk appetite, and the three lines of defence model, as well as a high level of understanding of the relevant regulatory bodies Excellent communication and relationship-building skills - with the confidence to engage with a range of stakeholders Curiosity, resilience, and a collaborative mindset Familiarity with tools such as Power BI or Workiva (risk system) would be a bonus
Benefits



We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:


9% employer contributed pension 50% off home, motor and pet insurance, plus free travel insurance and Green Flag breakdown cover Additional optional health and dental insurance EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way Generous holidays, with the option to buy more Buy as you earn share scheme Employee discounts and cashback Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best - whatever that looks like -- and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them.



Be yourself



Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.



We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.



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