Job Description

Employment type

Full time

Experience

3 year

Pay

48,000-55,000 per year

Location

UOE Store : N10
London, England N10 1DW


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About the job

Reports to:

Head of Finance

Start Date:

July 2025

About UOE

UOE is one of the UK's leading independent retailers, combining stationery, gifting, print services, and Post Office services under one roof. With a growing network of nearly 40 locations across London and the Home Counties, we're on an ambitious journey to scale our operations -- and we're looking for talented people to help us grow successfully.

The Role

We're looking for a proactive, detail-oriented

Risk & Compliance Lead

to take ownership of operational compliance across our expanding retail and Post Office estate.


This isn't a traditional internal audit role -- it's a practical, hands-on position, focused on ensuring the day-to-day running of our branches aligns with best practice, legal obligations, and common sense. From cash handling and stock management to health & safety and cyber security, you'll help ensure our business runs smoothly and securely.

Key Responsibilities

Operational Risk & Compliance Oversight

Monitor and review retail and Post Office daily cash handling procedures, banking reconciliation, and stock accuracy Conduct regular and ad hoc spot checks across branches to ensure adherence to internal controls and policies Develop and maintain the UOE Group Risk Register, working with senior leaders to track and mitigate risks

Health, Safety & Security

Ensure Health & Safety compliance across all branches, including fire safety, first aid, and mandatory documentation Oversee store security and loss prevention measures including CCTV, alarm systems, access control and physical security Identify, investigate and help reduce shrinkage and other loss risks across the retail and Post Office estate Support cyber security best practices in partnership with our IT providers Coordinate annual compliance certifications, inspections, and required documentation

Policy, Process & Reporting

Maintain and evolve operational policies (e.g. cash handling, physical security, business continuity) Investigate and document significant incidents, including cash losses, policy breaches, and compliance failures Deliver regular compliance reporting and insights to the Head of Finance and Senior Leadership Team

Training & Support

Provide compliance and risk-related training support to Team Leaders and Store Support Team Act as a trusted advisor to store teams -- helping them navigate compliance practically, not just tick boxes Work cross-functionally with Finance, People, Operations, Post Office Compliance and IT to ensure alignment

About You

We're looking for someone who is:

Commercially awareand understands the realities of a fast-paced retail environment Highly organisedwith a sharp eye for detail and a practical mindset Confident and resilient*, with the ability to influence without being obstructive
Collaborative-- able to work across all levels and departments, from store teams to the boardroom

You'll also bring:

Experience in a compliance, risk, operations support or audit-related role Strong knowledge of retail operations, cash and stock controls, and H&S best practice Solid Excel and reporting skills; confidence using cloud-based systems (e.g. Xero, Teams, Deputy etc) Familiarity with Post Office operations or regulatory frameworks (preferred but not essential)

Why Join UOE?

Be part of one of the UK's fast-scaling retail groups with strong values and a supportive culture Make a tangible impact in a hands-on, commercially relevant compliance role Work alongside an experienced and entrepreneurial leadership team Real opportunity to grow with the business as we continue to grow ###

Working at UOE Store

We are UOE

UOE is one of the UK's fastest growing independent retailers, combining award-winning stationery stores with full-service Post Offices. With a proud heritage dating back to 1983, we're a people-powered business that puts community and customers at the heart of everything we do. We're expanding to 40 stores and beyond through an ambitious growth and transformation programme -- reimagining the high street with vibrant, modern retail stores. Our culture is driven by our core values: Expert & Trusted, Hub of the Community and Surprisingly Fun! Join us and help shape the next chapter of UOE.