Job Description

Salary: Starting from 35,000.00 (depending on experience)
Working hours: 35 hours per week
Duration: Permanent
Location: Taunton
About the role
Lloyd & Whyte, who are proudly part of Benefact Group, are looking for a Risk & Compliance Manager to join our Group Risk & Compliance team in their Taunton office.
As Risk & Compliance Manager, you will deliver the Annual Compliance Monitoring Programme and provide on-going compliance awareness to our people in support of the business strategy through effective management and leadership of the team.
Why join us?
Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group--where all profits go to charity and good causes.
What you'll be doing

• Ensure compliance KPIs and objectives are met, ensuring a culture of 'Treating Customers Fairly' and putting the client first, with consistent delivery of the right customer outcomes
• Promote, develop and enable our values and culture within the team and across the business
• Oversee compliance 'sign-offs' as required, e.g. changes to the online and offline client journey, financial promotions, letters etc.
• Oversee regulatory breaches, complaints, data protection, financial crime and all other relevant regulatory and legislative requirements
• Understand and develop own knowledge of regulatory & legislative obligations (including FCA and Data Protection) ensuring the business operates within the required standards

What you'll need to have

• Dependable leader with the ability to encourage and work in a trusted environment
• Effective at promoting a team focus on technical excellence with service and quality standards at the forefront
• Confident and capable in, communicating, networking, presenting, influencing, managing relationships and providing an excellent client experience
• Knowledgeable of FCA regulations, in particular Conduct Risk & Consumer Duty
• Thorough understanding of insurance products, distribution and processes and commercially sensitive whilst considering business and regulatory risks

What makes you stand out

• Recognised industry and/or professional Level 3 Qualification
• Commitment to work towards the ICO Advanced Certificate in Compliance

What we offer

• 28 days annual leave plus bank holidays
• Your birthday off
• Group Personal Pension
• Bonus scheme
• A holiday buy scheme
• An array of health and wellbeing benefits, company cash plan, income protection and life assurance
• Enhanced sick pay and parental leave
• Support and funding toward study and professional qualifications
• Paid time off for volunteering

Hear from the hiring manager
"We are looking for someone with a fresh and friendly approach, who has the ability to challenge and then advise, supporting the business and board. If you are agile and can listen then this could be the role for you. The role needs very strong engagement within the business and the scope is wide and varied."
Lloyd & Whyte offer a range of specialist insurance services to a variety of clients. Our specialisms range from niche scheme insurance for Healthcare professionals to expert insurance for commercial motor vehicles and professional broker-to-broker insurance services. We also have a wide range of personal insurance services that cover homeowners from standard houses through to thatch & listed character properties and high value homes. The Lloyd & Whyte Group is split into five different client divisions which include multiple companies and brands.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade*, having given away 250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.
We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone.
If you need any additional support during the recruitment process, then please let us know.
*Directory of Social Change's UK Guides to Company Giving 2017-26

Skills Required