Job Description

Job Introduction

We are seeking a dynamic and experienced team leadto spearhead our growing RPA function.


This pivotal role will manage a team of RPA Engineers and works closely with service leads, operational teams, and IT to deliver automation that enables efficiency, reduces manual effort, and supports the organisations broader digital transformation goals. The RPA Specialist (Team Lead) is responsible for leading the RPA team in the development, deployment, and continuous improvement of Robotic Process Automation across HCRG Care Group.


You will own the RPA roadmap, guiding best practice standards, pipeline development, automation governance, and post-deployment optimisation. As a strategic lead, you will empower your team to deliver scalable solutions while building automation capabilities across the organisation.


Base: This role requires occasional travel to business units for digital transformation support, though much of the role can be conducted remotely. Regular attendance at face-to-face meetings will be required as agreed with your manager.


Main Responsibilities
+ Lead, mentor, and line manage a team of RPA Engineers, promoting a high-performance culture. + Define and manage the organisational RPA vision, roadmap, and delivery plan aligned with wider digital transformation objectives.
+ Establish and enforce RPA governance, development standards, documentation protocols, and quality assurance.
+ Build and manage a prioritised automation pipeline in collaboration with key business stakeholders.
+ Lead automation risk assessments, including compliance with data security, privacy, and information governance standards.
+ Define and support team learning pathways, tool certifications, and development goals.



Please see the job description attached for a full list of responsibilities.


The Ideal Candidate

Essential Skills & Experience

Experience managing technical teams and leading technical programmes. Experience of designing and delivering RPA solutions. Strong stakeholder and vendor management skills, including negotiation and communication with senior leaders. Good understanding of business process analysis, optimisation techniques, and enterprise integration. Familiarity with project management and agile methodologies.

Desirable Skills & Experience

Experience in healthcare, NHS, or regulated environments. Understanding of data governance, cyber security standards, and automation compliance. Experience with leading RPA platforms (BluePrism, UiPath, Automation Anywhere and Power Platform). BluePrism experience highly desirable.

Qualifications

Essential:

Degree in Computer Science, Information Technology, or related field (or equivalent experience).

Desirable:

Project management or benefits realisation qualifications. BluePrism or leading RPA platforms certification. Lean Six Sigma, value stream mapping or Business Analysis qualifications.

About The Company

We change lives by transforming health and care.

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.


We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.


While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can.


As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.


Finally, we need to let you know that the company you'll work for is part of HCRG Care Group Holdings Limited and by applying for this job we'll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.


Package Description

As a Robotic Process Automation (RPA) Specialist (Team Lead) you'll be part of our valued team at HCRG Care Group.


You will feel valued as an

Robotic Process Automation (RPA) Specialist (Team Lead)

within HCRG Care Group, receiving access to exclusive rewards and benefits including:

50,000 with group pension

Private medical insurance with fast access to the most used specialists including for musculoskeletal problems and for mental health support - at locations across the country Free tea, coffee and milk at your base location in Runcorn Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least 100,000 of ringfenced innovation funding each year * The pride of working for an organisation committed to the highest clinical and quality standards: with the majority of our rated services holding "good" or "outstanding" ratings from the Care Quality Commission