Job Description

We are seeking a highly organized, detail-oriented

Room Services Manager

to oversee the daily operations of our housekeeping department. This role is responsible for ensuring exceptional cleanliness, guest satisfaction, and smooth departmental performance. The ideal candidate is a hands-on leader with strong communication skills and experience in hospitality or facility management.

Key Responsibilities

Supervise, train, and support housekeeping staff, including room attendants, laundry staff, and public area attendants Ensure timely completion of room cleaning and housekeeping tasks Inspect guest rooms and public areas to maintain quality and cleanliness standards Manage inventory of cleaning supplies, linens, and guest amenities; place orders as needed Ensure compliance with safety, sanitation, and hygiene standards Address and resolve guest requests or complaints regarding room cleanliness or housekeeping services Collaborate with the front desk and maintenance teams to coordinate room status and special requests Support onboarding, training, and continued development of housekeeping team members

Requirements

Previous experience in housekeeping supervision or management (hotel experience preferred) Strong leadership, communication, and interpersonal skills Excellent organizational and time-management abilities Ability to work in a fast-paced environment and handle multiple priorities Knowledge of cleaning methods, safety protocols, and hospitality standards
Job Type: Full-time

Pay: 25,000.00 per year

Benefits:

Company pension
Work Location: In person