Job Description

Are you an organised individual with exceptional attention to detail and a passion for helping teams run efficiently? We're looking for a dedicated and motivated Rota Support Assistant to join CHCPs Urgent Care Service.
Main duties of the job
The Roster Support Assistant will be an invaluable member of the team and will co-ordinate the matching of appropriately trained and qualified staff to cover vacant shifts. The post holder will be expected to provide comprehensive administrative support to ensure the effective deployment, management and payment of staff in accordance with policies and procedures.
For further information, please contact Michelle Durham, Operations Manager on 01482344665 or email michelle.durham2@nhs.net
About us
At CHCP, we're passionate about people and we know that you are too, that's why we're here isn't it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.
Work with us and you'll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard;at CHCP you have a real voice.
Compassion is at the heart of our business; we're a team of nearly 2,500 colleagues who work together to deliver first class healthcareto thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that's why we have vacancies to suit everybody. No matter your role at CHCP, we'll support you to thrive.
As the 13th largest social enterprise in the UK, we're pioneering the move towards independent service delivery. Join us on our journey and help us make history.
Details
Date posted
12 June 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,625 to 25,674 a year pa/pr
Contract
Permanent
Working pattern
Full-time
Reference number
810-7240404
Job locations
Bransholme Health Centre
Hull
HU7 4DW
Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role. Job description
Job responsibilities
Please see the job description and person specification attached to this job advert for full details on the role.
Person Specification
Qualifications
Essential

• Level 3 qualification in Administration or Customer Service or equivalent experience
• OCR Level 2 in Word Processing or equivalent level of skill

• Knowledge of records management, information governance and data protection
• Knowledge of a range of software, including Excel, Word, Powerpoint, Outlook, e-roster

• Understanding of the financial implications of bank and agency staff engagement
• Knowledge of health care terminology and procedures

• Experience of working as part of an administrative team
• Experience of working in the NHS or healthcare service

• Experience of working in a customer service environment

• Level 3 qualification in Administration or Customer Service or equivalent experience
• OCR Level 2 in Word Processing or equivalent level of skill

• Knowledge of records management, information governance and data protection
• Knowledge of a range of software, including Excel, Word, Powerpoint, Outlook, e-roster

• Understanding of the financial implications of bank and agency staff engagement
• Knowledge of health care terminology and procedures

• Experience of working as part of an administrative team
• Experience of working in the NHS or healthcare service

• Experience of working in a customer service environment

NHS