Job Description

Network Rail High Speed Ltd. (NRHS) is responsible for operating and maintaining the UK's only international high-speed railway, High Speed (HS1).
The 109km HS1 infrastructure consists of a diverse range of railway assets such as the track, signalling, overhead line, lineside buildings, depots, viaducts and long tunnels. NRHS is also responsible for operating and maintaining three international stations; St Pancras, Ebbsfleet and Stratford International.
As a wholly owned subsidiary of Network Rail Infrastructure Ltd, NRHS is privately financed under an agreement with our client 'HS1 Ltd', undertaking a diverse range of activities from railway infrastructure maintenance and operations - through to station facilities management and retail on behalf of our client.
Our Vision - to deliver the best High Speed rail customer experience.
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When you're part of our team, you matter to us and you matter to millions.
Brief Description
? Join Our Team as a Roster Clerk - St Pancras Hub
Location: St Pancras (with regular travel to Ebbsfleet and Stratford International)
Salary: Band 5 - 28749 + Inner London Allowance (3,270)
Contract Type: Permanent | Full-Time
Are you passionate about organisation, data accuracy, and supporting frontline teams? Do you thrive in a collaborative environment where your work directly contributes to the safety and efficiency of the railway? If so, we'd love to hear from you.
We're excited to introduce a brand-new opportunity for a Roster Clerk to join our dedicated team at St Pancras, supporting rostering operations across St Pancras, Ebbsfleet, and Stratford International Stations. This role is vital in ensuring our employees are scheduled effectively, safely, and in line with operational standards-helping us deliver a reliable and inclusive service to passengers every day.
About the role (External)
? What You'll Be Responsible For
As a Roster Clerk, you'll play a key role in:

• Producing and maintaining efficient, cost-effective rosters using our Corporate Rostering Tool, aligned with national principles and competency requirements.
• Coordinating leave, training, briefings, and medical appointments, ensuring all arrangements are accurately reflected in the roster.
• Managing short-notice changes and liaising with employees and managers to ensure clarity and continuity.
• Monitoring safety-critical competencies and ensuring no rostered shifts are left uncovered due to expiries.
• Supporting payroll accuracy through pre- and post-interface checks.
• Gathering and analysing fatigue data to support wellbeing and operational safety.
• Providing data and insights to support reporting and decision-making across the route.

? What We're Looking For
We're seeking someone who is:

• Highly organised, with a keen eye for detail and accuracy.
• Experienced in managing data and working to deadlines.
• Skilled in communication and collaboration, with the ability to engage with both local and virtual teams.
• Familiar with national rostering principles and systems, and ideally has knowledge of pay arrangements and the UK rail industry.

Essential Skills & Experience:

• Strong understanding of rostering principles and conditions of service.
• Proven ability to analyse data and produce clear, actionable reports.
• Confident IT skills and experience using roster systems.
• Ability to work independently and as part of a wider team.

Desirable:

• Geographical knowledge of the High Speed route.
• Understanding of pay arrangements for rostered staff.

? Our Commitment to Diversity & Inclusion
At Network Rail, we're proud to be a Disability Confident Leader and an inclusive employer of choice. We believe that a diverse workforce brings fresh perspectives, strengthens our teams, and helps us better reflect the communities and passengers we serve.
We welcome applications from everyone-regardless of age, gender, ethnicity, disability, sexual orientation, religion, or background. If you require any reasonable adjustments during the recruitment process, we're here to support you. Just let us know in your application.
We also encourage flexible working arrangements wherever possible. If you'd like to explore flexible hours or working patterns, we're happy to discuss options that support your work-life balance and career development.
? Why Join Us?

• Be part of a team that directly supports the safe and efficient running of the railway.
• Enjoy a collaborative, inclusive, and supportive working environment.
• Access opportunities for training, development, and career progression.
• Benefit from flexible working arrangements and a structured pay framework.
• Make a meaningful impact on the lives of passengers and colleagues.

How to apply (External)
The important stuff (external)
The role is based at St Pancras however frequent travel to our other office and site locations along the High Speed line is expected each week
We follow a structured pay framework, any salary offered will be within the following pay range:
Band 5 - 28749 (plus inner London allowance of 3,270 if based at St Pancras
Generous annual leave entitlement
Bonus scheme
Excellent choice of pension schemes
75% subsidy on rail season tickets (including London Underground)
75% off leisure rail travel for you and your family
'my benefits' - our discounted online shopping site
Training, development and employee assistance programme available
Two weeks paid reserve leave for our armed forces community
5 days paid volunteering leave
If successful in your application, you may be required to go through a security vetting process.
Closing date and the application process: 22nd September 2025- Late applications will not be accepted
We retain the right to close the advert early depending on application volume
Following application, you will be required to complete an online testing assessment
If successful at this stage, you will be invited to an in-person interview
You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.
Note - Drugs and Alcohol Standard All candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on database and a 5 year suspension from applying for a safety critical role (a role which requires PTS certification or a Key Safety role on all Network Rail Managed Infrastructure) will be enforced.

Skills Required