Route Facilities Manager

London, United Kingdom

Job Description

Network Rail High Speed Ltd. (NRHS) is responsible for operating and maintaining the UK's only international high-speed railway (HS1) owned by London St. Pancras Highspeed.
The 109km London St. Pancras Highspeed infrastructure consists of a diverse range of railway assets such as the track, signalling, overhead line, lineside buildings, depots, viaducts and long tunnels. NRHS is also responsible for operating and maintaining three international stations; St Pancras, Stratford and Ebbsfleet International.
As a wholly owned subsidiary of Network Rail Infrastructure Ltd, NRHS is privately financed under an agreement with our client London St. Pancras Highspeed, undertaking a diverse range of activities from railway infrastructure maintenance and operations - through to station facilities management and retail on behalf of our client.
Our Vision: For everyone to love High Speed rail!
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. When you're part of our team, you matter to us and you matter to millions.
Brief Description
It's an exciting time to join the Built Environment Maintenance Team at Network Rail (High Speed) as our new Route Facilities Manager. We're entering a period of change and growth - new contracts are being tendered and we're working to support our Client, London St Pancras High Speed, with ambitious expansion plans for London St Pancras International.
You will be a facilities management expert, preferably with a hard service bias, and with experience in managing busy, complex facilities with high footfall and a number of different stakeholders.
The Built Environment Maintenance Team are responsible for the management and maintenance of over 20,000 assets across three international stations, three High Speed depots, and a number of other ancillary buildings.
If you're great at managing teams, building strong relationships with key stakeholders, and want to make a real difference to the lives of the millions of people who travel and work on the HS1 system every year, why not apply today?
The benefit package is attractive, with a base salary of 35,582 - 42,218 enhanced by an inner London Allowance of 3,200 and an on-call allowance.
The role
To provide day to day facilities and hard services management for all stations and route accommodation whilst also supporting the Property & Facilities Engineering Manager. Interfaces with Network Rail teams and Tier 1 Facilities Management contractors to maintain agreed levels of delivery.
Key accountabilities include:

  • Assisting in the delivery of the facilities management contracts currently in place for MEP, Data and Comms, and Lifts, Escalators and Travellators, and help in maintaining and enhancing the facilities services strategy for workplace locations on the HS1 route.
  • Working with colleagues to maintain and enhance the facilities management service with specific reference to end-user customer experience and financial performance.
  • Overseeing the management of the maintenance of stations and workplace environment and facilities in compliance with corporate and statutory health and safety policies, diversity and inclusion strategies regulations and procedures, through rigorous contract management and the use of external auditing services.
  • Advising on expenditure with respect to maintenance and renewal of the stations and workplace environment and facilities.
  • Proactively developing and maintaining relationships across the wider business, with particular focus on the sharing of knowledge and best practice with the strategic sourcing teams.
  • Maintaining and updating full database information for each building on existing and anticipated issues, with proposals, projected cost and income and business case as appropriate.
  • Assessing and recommending repairs, renewals and improvement works having regard to costs and values and lease obligations in order to optimise portfolios.
This is a permanent position, so come and be part of a truly unique business that brings the UK closer to Europe.
We're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve. To achieve this, we're committed to becoming an open, diverse, and inclusive workplace, leveraging the skills and expertise of our talented workforce. Together, we strive to create a safe and accessible railway for everyone. Discover more about the importance of Diversity and Inclusion at Network Rail by .
Investing in our people is key to enhancing the safety, reliability, and efficiency of our railway system. If you're passionate about making a meaningful impact, then this opportunity is for you!
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone! We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
About the role (External)
The person
So, who are we looking for? If you can answer 'yes' to the following questions, then we look forward to receiving your application. Do you have:
  • NEBOSH or relevant health and safety qualifications?
  • Proven experience in facilities management?
  • Excellent communication skills?
The following are desirable, but a plus point if you also match any of these:
  • Institute of Workplace and Facilities Management member
  • Proven contract management skills
  • Proven experience of managing complex budgets
  • Educated to degree level or equivalent
  • Knowledge of policies and standards relating to office accommodation
  • Proven negotiation skills
  • Full driving licence
How to apply (External)
The important stuff
The role is based at St Pancras, however frequent travel to our other office and site locations along the High Speed line is expected.
We follow a structured pay framework, any salary offered will be within the following pay range:
Band 4B - 35,582 - 42218 (plus inner London allowance of 3,270 per annum).
To submit your application, click apply now. For tips to help you
You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
In addition, we can offer you a rewarding career with excellent benefits, including:
  • 28 days annual leave (plus bank holidays)
  • Bonus scheme
  • Healthcare
  • Excellent choice of pension schemes
  • 75% subsidy on rail season tickets (including London underground)
  • 75% off leisure rail travel for you and your family
  • 'my benefits' - our discounted online shopping site
  • Training, development and employee assistance programme available
  • Two weeks paid reserve leave for our armed forces community
  • 5 days paid volunteering leave
Network Rail Benefits -
If you have been referred for a job vacancy in the Southern region of Network Rail, please complete the form below:
If you are successful in your application, you may be required to go through a security vetting process (depending on the role).
We are dedicated to creating an inclusive environment for our people. We want our employees to reflect the diverse communities that we serve. We welcome different and fresh ways of thinking and encourage a culture where people feel empowered to act and we would consider flexible working.
Closing date and application process
The closing date will be 3rd November 2025 Late applications will not be accepted. Network Rail High Speed retains the right to close the advert early depending on application volume. This role is also advertised externally,
Drugs and Alcohol Standard
All prospective candidates will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
You can visit for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.
All offers of employment are conditional upon satisfactory completion of pre-employment checks.

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Job Detail

  • Job Id
    JD4111563
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £35,582-42,218 per year
  • Employment Status
    Full Time
  • Job Location
    London, United Kingdom
  • Education
    Not mentioned