Job Description

Overview

We are seeking a dedicated and detail-oriented Handler to join our team. The ideal candidate will play a crucial role in ensuring the efficient handling of products and materials within our facility. This position requires strong communication skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Bilingual candidates, particularly those who can communicate in both English and Spanish, are highly encouraged to apply.

WestParc Law is a busy and growing practice based in Bury specialising in Personal Injury, Immigration, Family, Housing Disrepair, Landlord and Tenant and General Litigation (Debt Recovery, Data Breach, Professional Negligence).

WestParc Law have an opening for a RTA File Handler to join our team.

We're looking for a self-driven, professional, and ambitious individual who is able to work as part of a team and on their own initiative. The ideal candidate must possess great interpersonal skills with a key focus on delivering great customer service; every customer, every time. A dedicated and detail orientated individual. The ideal candidate must be able to work and manage a case load of pre-litigation personal injury and credit hire files along with litigation experience. We will consider candidates without litigation experience for this role as full training will be given for the right candidate. Must have experience in dealing with RTA OIC, MOJ cases and cases that go in to investigation.

The vacancy is available to experienced paralegals/File handlers with a proven record of managing a case load RTA files.

As a growing firm, we offer great prospects for future development and growth within the business.

Key Tasks

Responsibilities

Efficiently handle case loads and process products, ensuring accuracy and quality at all times. Communicate effectively with team members and management to ensure smooth operations. Perform data entry tasks related to specific cases, and keeping all files up to date. Analyse product flow and identify areas for improvement in handling processes. Provide exceptional customer service by assisting with inquiries and upselling where appropriate. Maintain a clean and organised work environment, adhering to health and safety regulations. Utilise phone etiquette when communicating with clients or suppliers over the phone.

Qualifications

Proficiency in English is required. Strong communication skills, both verbal and written, with the ability to convey information clearly. Experience in data entry or administrative tasks is advantageous. Ability to analyse processes and suggest improvements for efficiency. Previous experience in a similar role is beneficial. A positive attitude with a willingness to learn and adapt in a dynamic work environment.
If you are looking for an exciting opportunity to contribute to our team as a Handler, we encourage you to apply!

Job Types: Full-time, Permanent

Pay: Up to 27,000.00 per year

Additional pay:

Bonus scheme Performance bonus
Schedule:

Day shift Monday to Friday No weekends
Work Location: In person

Reference ID: RTAFH1