Job Description

We are looking for an efficient, experienced and well organised person to join the C4 Day Case team as an Outpatient Clinic Co- ordinator (Booking Clerk) . Applicants should have previous receptionist and administrative experience, be structured and have the ability to prioritise workload . The successful candidate will be able t o work both independently and as part of a team.



A keen customer service focus is essential along with e xcellent written and verbal communication skills in order to book chemotherapy treatments for patients . Current experience of Trust computer and medical records systems is preferred but not essential as training, will be provided on appointment.



Working hours 8am - 4pm Monday to Friday. t



The post holder will provide an efficient clerical service by inputting of information into the computer systems , b ooking Ch emotherapy day -case treatments and e nsuring prescription charts are sent to pharmacy by completing electronic tracking system .



The role will require use of hospital IT systems and making sure medical records are available an d in good order.



At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.



As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.



As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.



Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Please click below to view our EDI page:

Equality, Diversity, and Inclusion - The Dudley Group NHS Foundation Trust (dgft.nhs.uk)



Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake