Job Description

We are looking to recruit a safeguarding co-ordinator administrator for our surgery at London Road Surgery.
Applicants need to demonstrate a professional and friendly manner. Along with advanced computer skills and medical terminology knowledge is desirable, . Applicants will have to have a good attention for detail and work with a high level of accuracy. Applicants need to demonstrate good organisational skills and willingness to work individually and as part of a team. Experience of previous safeguarding work, reports received from Borough Council and other health professionals is desirable. System One is also desirable although training will be provided.
Main duties of the job
The safeguarding co ordinator will be the initial point of contact for any safeguarding reports that are received at the practice along with communicating with other organisations.
About us
We are a dedicated team, committed to continuously improving the service and delivering high quality comprehensive patient care, patient safety, holistic management and support for our diverse population.
We are a friendly and supportive training practice. We have a large team of clinical and non clinical staff. Our dedicated team include of 10 GP partners, Salaried doctors, GP Registrars, ANP, Practice Nurses, HCA, Pharmacist, Pharmacy technicians, Trainee pharmacy technicians, Prescription team, Administration and Reception teams.
We are based over 2 sites and have a patient list size of over 22,000.
Details
Date posted
23 June 2025
Pay scheme
Other
Salary
Depending on experience Will be discussed during interview
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
A3031-25-0000
Job locations
The Health Centre
84-86 London Road
Bedford
Bedfordshire
MK42 0NT
Job description
Job responsibilities

• Oversee the workflow of safeguarding reports and documents and ensure they are circulated to appropriate clinicians in line with organisational safeguarding policies.
• Summarise and code the documents into the relevant specific templates, highlighting anything significant regarding patients registered to GPs.
• Maintain a register of children on Child Protection plans, Child in Need plans and those children deemed to be cause of concern
• Ensure the correct coding is added to the patient records to aid clinicians in identifying those children and adults who are a cause for concern.
• Add alerts to parent records and those who have a child on a safeguarding plan.
• Contribute to data collection and audit in relation to safeguarding to support and improve standards for safeguarding practice within the organisation and across the PCN
• Respond to all safeguarding meeting invitations as advised by the organisations safeguarding lead
• Respond to child protection meetings as advised by the organisations safeguarding lead, prepare appropriate documentation and send apologies as necessary.
• Monitor DNAs for children regarding missed clinical appointments and refer to appropriate clinician for follow up (eg Practice Nurse, usual GP, safeguarding Lead) in line with organisation safeguarding policy.
• Support in co-ordinating communication and meetings with third parties eg health visitors, MASH, ICS safeguarding leads and social workers. Updating the patient record in accordance with agreed actions.
• Redact and update the clinical record as per organisation safeguarding protocols when a patient reaches 18 years of age.
• Update alerts and warnings in the system one record according to organisational safeguarding protocols when safeguarding concerns are recorded
• Be a role model for all clinical staff by practicing safeguarding to the highest standard, whilst exercising a high degree of personal and professional autonomy
• Be able to signpost staff to relevant agencies and assistance for all types of safeguarding
• Be aware of local resources and disseminate updates to colleagues.
• To disseminate learning to colleagues throughout the organisation and shared across the PCN
• Demonstrate commitment to developing own expertise to support robust systems, policies, professional guidance and training so that staff throughout the organisation can identify and contribute to safeguarding issues.
• To have regular safeguarding supervisions and case reviews if needed.
• Be able to carry out a high standard of accurate and efficient record keeping ensuring all reports and safeguarding notes are maintained and well documented.
• Assist with actions following monthly safeguarding meetings and documentation as necessary.
• Assist with appropriate coding for patients records regarding online access.
• Ensure the generic safeguarding email is regularly checked and emails are disseminated appropriately and acted on accordingly.
• Assist with the maintenance of the safeguarding noticeboard.
• Keep an accurate database of patients needing to be discussed at the monthly safeguarding meetings.

• Demonstrate the ownership of responsibility for personal development, learning and performance.
• Attend relevant annual updates and shared practice learning.
• Complete all required mandated training.
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
• Duties may vary from time to time without changing the general character of the post or the level of responsibility.

• There will be requirement to work 3 sessions a month in reception - this will entail answering calls, working on front reception. All training will be provided.

• Oversee the workflow of safeguarding reports and documents and ensure they are circulated to appropriate clinicians in line with organisational safeguarding policies.
• Summarise and code the documents into the relevant specific templates, highlighting anything significant regarding patients registered to GPs.
• Maintain a register of children on Child Protection plans, Child in Need plans and those children deemed to be cause of concern
• Ensure the correct coding is added to the patient records to aid clinicians in identifying those children and adults who are a cause for concern.
• Add alerts to parent records and those who have a child on a safeguarding plan.
• Contribute to data collection and audit in relation to safeguarding to support and improve standards for safeguarding practice within the organisation and across the PCN
• Respond to all safeguarding meeting invitations as advised by the organisations safeguarding lead
• Respond to child protection meetings as advised by the organisations safeguarding lead, prepare appropriate documentation and send apologies as necessary.
• Monitor DNAs for children regarding missed clinical appointments and refer to appropriate clinician for follow up (eg Practice Nurse, usual GP, safeguarding Lead) in line with organisation safeguarding policy.
• Support in co-ordinating communication and meetings with third parties eg health visitors, MASH, ICS safeguarding leads and social workers. Updating the patient record in accordance with agreed actions.
• Redact and update the clinical record as per organisation safeguarding protocols when a patient reaches 18 years of age.
• Update alerts and warnings in the system one record according to organisational safeguarding protocols when safeguarding concerns are recorded
• Be a role model for all clinical staff by practicing safeguarding to the highest standard, whilst exercising a high degree of personal and professional autonomy
• Be able to signpost staff to relevant agencies and assistance for all types of safeguarding
• Be aware of local resources and disseminate updates to colleagues.
• To disseminate learning to colleagues throughout the organisation and shared across the PCN
• Demonstrate commitment to developing own expertise to support robust systems, policies, professional guidance and training so that staff throughout the organisation can identify and contribute to safeguarding issues.
• To have regular safeguarding supervisions and case reviews if needed.
• Be able to carry out a high standard of accurate and efficient record keeping ensuring all reports and safeguarding notes are maintained and well documented.
• Assist with actions following monthly safeguarding meetings and documentation as necessary.
• Assist with appropriate coding for patients records regarding online access.
• Ensure the generic safeguarding email is regularly checked and emails are disseminated appropriately and acted on accordingly.
• Assist with the maintenance of the safeguarding noticeboard.
• Keep an accurate database of patients needing to be discussed at the monthly safeguarding meetings.

• Demonstrate the ownership of responsibility for personal development, learning and performance.
• Attend relevant annual updates and shared practice learning.
• Complete all required mandated training.
• Undertake any tasks consistent with the level of the post and the scope of the role, ensuring that work is delivered in a timely and effective manner.
• Duties may vary from time to time without changing the general character of the post or the level of responsibility.

• There will be requirement to work 3 sessions a month in reception - this will entail answering calls, working on front reception. All training will be provided.

• A-level or equivalent (required)

• A background of working within a NHS setting. Previous experience of System one would be essential although training will be provided.

• Previous healthcare/ GP surgery experience in working within a safeguarding setting would be desirable although training will be provided. Background experience of working with receiving reports and be able to prioritise the workload and organisational skills is desirable although training will be provided.

• A-level or equivalent (required)

• A background of working within a NHS setting. Previous experience of System one would be essential although training will be provided.

• Previous healthcare/ GP surgery experience in working within a safeguarding setting would be desirable although training will be provided. Background experience of working with receiving reports and be able to prioritise the workload and organisational skills is desirable although training will be provided.