Job Description

Roman Limited is the leading UK manufacturer in the Shower Enclosure, Shower Tray and Bath Screen markets. Based in Newton Aycliffe, Country Durham, Roman is a leading UK Manufacturer of showers screens and accessories that deal directly with Retail showrooms and builders and developers. Roman has a dedicated International Department.

The Role:

Sales Processing
We are seeking an enthusiastic person to provide a high level of customer service through accurate sales order processing. The role would be to process orders from our retail accounts, communicate with our customer via telephone and email, also liaise with Roman's production team and our couriers. The successful candidate will receive full product training and will be keen to develop themselves and learn new skills. Ultimately the role responsible to the Sales & Customer Relations Manager

Key Tasks:

Key to this role is to ensure that all customer contact is handled professionally, courteously and efficiently, with the responsibility of being proactive. Deliver high levels of service with minimal supervision Be able to work in a team effectively, support colleagues and promote team spirit Excellent literacy, numeracy and verbal communication skills Accurate IT skills The ideal candidate should have the ability to communicate on a variety of levels, and comfortable working independently and efficiently and within time frames Communicating with other departments within the business

Experience:

Have good IT skills which include Microsoft Access, Excel and Word Good understanding of business Excellent organisational skills A good communicator and listener A strong team player

Hours of Work:

Monday to Thursday 08.45hrs to 16.45hrs Friday 08.45hrs to 14.45hrs

Company Benefits:

Company pension scheme 23 days holiday plus bank holidays (which increase after 5, 10 and 15 years' service) Referral scheme Company discount
Job Types: Full-time, Permanent

Pay: 22,945.00 per year

Benefits:

Company pension Employee discount Life insurance Referral programme
Schedule:

Monday to Friday
Experience:

customer service: 1 year (preferred)
Work Location: In person