Job Description

(Tommy Franks - Trade & Showroom)

About Us

Tommy Franks

is a fast-growing B2B furniture brand supplying design-led pieces to trade clients, retailers, and interior designers across the UK.

Founded by the team behind House of Isabella

, which is celebrating its 15th year, Tommy Franks builds on a strong foundation in interiors with a clear focus on trade clients and wholesale growth.

With the launch of our flagship showroom at

Spectrum Business Park, Seaham

, this is an exciting time to join our team as we expand our trade presence and strengthen our operations.

What We Offer

24/7 access to the on-site

Fit24 gym

Weekly

free staff lunches

Staff discounts on interiors collections A friendly, down-to-earth team culture Genuine opportunities for career progression as the brand grows The chance to work in a dynamic design-led showroom environment

About the Role

Full-time

(5 days per week) Based at our

Seaham (Spectrum Business Park)

office & showroom Hours:

8:30am-4:30pm

(some flexibility can be discussed)

Key Responsibilities

Provide excellent support to Tommy Franks trade and retail customers Handle incoming trade enquiries, process orders, and manage account admin Prepare product details, pricing quotes, and follow-up communications Keep product listings (new arrivals, product updates, stock information) accurate online and across our software systems Liaise with factories and manage shipment communications, including lead times Assist during showroom visits and trade events - welcoming clients, coordinating displays, catalogues, and samples Build strong relationships with existing trade accounts and follow up with new leads Stay organised with excellent time management and attention to detail

About You

Experience in

customer service, sales support, or account management

, ideally within interiors, retail, or a related sector Strong organisational skills and exceptional attention to detail A confident communicator who can build rapport with clients at all levels Proactive and adaptable, with a natural ability to take ownership and solve problems Skilled at managing multiple priorities and deadlines with ease Ambitious and eager to grow with the business, gaining exposure to international supply chains, trade clients, and the development of a fast-growing interiors brand Passionate about interiors, design, and creating great client experiences

How to Apply

Please include a

cover letter addressed to Rick Curry

, explaining why this role excites you and why you're the perfect fit.

Applications without a tailored cover letter will not be considered.
No agencies please.

Job Types: Full-time, Permanent

Pay: 24,500.00-28,500.00 per year

Benefits:

Casual dress Company events Discounted or free food Employee discount Free fitness classes Free parking Gym membership Health & wellbeing programme On-site gym On-site parking Store discount
Application question(s):

When are you available to start?
Experience:

B2B sales: 2 years (preferred)
Work Location: In person