Job Description

Sales & Account Executive

Location:

Hybrid working - 3 days in office

Reporting to:

CEO

Salary:

30,000 - 35,000 base + uncapped commission (OTE 50k)

About DiamondAir International

DiamondAir International has been delivering seamless, luxury travel services for over 30 years, supporting both B2B and B2C clients across more than 600 global airports. From kerbside meet-and-greet to exclusive VIP airport and rail experiences, we ensure every journey is effortless, elegant, and executed with precision.

As we continue our global expansion and diversify our client base, we're investing in the next generation of commercial talent to help us identify new growth channels and elevate existing client relationships.

The Opportunity

We are looking for a

hands-on

, commercially driven, and collaborative

Sales & Account Executive

to support our global growth strategy. This role blends account management and new business generation, requiring someone who can work closely with multiple departments to turn opportunities into results.

You will be part of a fast-paced, dynamic team where cross-functional collaboration is essential, working daily with marketing, operations, service delivery, and leadership to align strategy, activate campaigns, and deliver exceptional client outcomes.

This is a fantastic opportunity for someone with initiative, creativity, and is comfortable using data to make a visible, measurable impact.

Key Responsibilities

Account Management

Own and manage a defined small portfolio of existing clients, acting as their primary commercial point of contact. Proactively identify revenue growth opportunities within accounts through upselling, reactivation, and consultative engagement. Partner with client experience teams to ensure delivery excellence and maintain long-term client satisfaction. Tailor approaches to meet the differing needs and expectations of B2B and B2C clients. Collaborate cross-functionally with marketing and operations to align on client strategies and service execution.

New Business Generation

Identify, develop, and convert new opportunities across sectors including luxury travel, travel management companies, corporates, hotels, and concierge services. Use creative outreach techniques and fresh commercial thinking to engage new prospects and lapsed clients. Develop and execute multi-channel campaigns (calls, email, LinkedIn, networking, events) to build a strong prospect pipeline. Write and present compelling proposals and sales decks, working closely with marketing and the Commercial Director. Attend and represent DiamondAir at key events and trade shows.

Commercial Insight & Execution

Use

Salesforce CRM

to manage pipeline, track performance, and forecast accurately. Analyse sales data and trends to support strategic decisions and drive targeted growth efforts. Collaborate with internal stakeholders to shape new propositions based on market feedback and competitive insights. Adapt your approach based on the distinct characteristics of B2B and B2C sales cycles and customer behaviours.

About You

Essential Skills & Experience

3-5 years in sales, account management, or business development, ideally within a high-touch service environment. Experience with both B2B and B2C clients, understanding how to flex approaches across different commercial models. Hands-on and collaborative--comfortable working daily across multiple departments to get things done. Demonstrated initiative in discovering and converting new business opportunities--bringing fresh ideas, curiosity, and commercial creativity. Strong working knowledge of

Salesforce

for lead management, forecasting, and reporting. Confident in using Excel to analyse and present data insights (e.g., pivot tables, dashboards). Excellent communication and presentation skills--comfortable building trust with both internal and external stakeholders.

Preferred (but not required)

Background in travel, hospitality, or luxury services. Experience working in cross-functional teams or with global stakeholders.

Competencies

A relationship-driven, consultative salesperson Commercially agile, balancing transactional and long-term strategic thinking Highly collaborative and energised by team problem-solving Proactive and hands-on--someone who doesn't wait for direction to add value Comfortable juggling priorities and navigating a fast-paced, scaling environment Passionate about exceptional service and client experience

What's in It for You?

Competitive base salary (30-35k) Uncapped commission with OTE of 50k Opportunity to work in an entrepreneurial fast-moving, collaborative team Strategic exposure to both B2B and B2C commercial models Hands-on role with exposure to many departments Supportive leadership, premium positioning, and a global growth trajectory
Job Types: Full-time, Permanent

Pay: 30,000.00-35,000.00 per year

Benefits:

Bereavement leave Company events Discounted or free food Employee discount On-site parking
Work Location: Hybrid remote in Greater London TW6 2TA