Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate.
Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.
We're proud to be an armed forces-friendly place to work and welcome applications from reservists, armed forces veterans (including the wounded, injured and sick), as well as cadet instructors, and military spouses and partners.
If you want to continue to help make our world a safer and healthier place, then apply for the role below and become a part of the extraordinary Eurofins network.
Working hours are Monday - Friday, 9am - 5pm.
As a Sales & Account Executive you will support and deliver business development activities including the management of incoming sales enquiries. You will also manage and develop identified customer accounts, strengthen customer relationships, maintain existing revenue streams and identify new opportunities.
Main Duties
Respond and administer sales enquiries coming into the business primarily for the cosmetic category.
Achieve annual revenue targets and KPIs including monitored sales activities including client calls and visits
Build strong relationships and understanding for allocated customer accounts to respond and manage incoming enquiries effectively and efficiency
Identify and action sales opportunities from existing and lapsed clients for new business revenue
Build strong relationships and understanding for allocated customer accounts to maintain and forecast business
Identify opportunities for growth and diversification from allocated customer accounts including the promotion of the full Eurofins Consumer Product Testing (CPT) offer
Develop and maintain a strong understanding of the Eurofins CPT network and lab capabilities
Liaise with Eurofins intercompany partners to establish and confirm schedules and test options
Ensure client project paperwork is returned and completed in a timely manner
Deliver and support the client / project handover between the sales and technical services team
Track all enquiries and key customer data in a timely, efficient and organised manner including the use of CRM.
Provide a high level of internal and external customer care
Provide any necessary data or reports to the sales and management teams
Support in the planning and delivery of marketing, exhibition and event activity
Attend as requested exhibitions and events
Attend as required onsite client visits
Qualifications
Proven experience in a customer service, sales or account management role
Computer literate
Effective communication skills both written and oral.
High level of attention to detail.
To be able to communicate to different levels within the business and to gain the confidence of the client.
To be a self-starter and manage own workload in a timely and effective manner
Strong organisational, multi-tasking and time management skills
Additional Information
Benefits
At Eurofins we are growing, innovating and always learning. We celebrate the achievements of our employees through annual long service awards, recognise our colleagues special life events, and we are committed to charitable causes through global fundraising activities.
As a Eurofins employee you will benefit from:
Enhanced Annual Leave Entitlement
Company Pension Plan
Life Assurance Scheme (4 times annual salary)
Enhanced Maternity, Adoption and Paternity Schemes
Employee Assistance Programme - 24/7 confidential
Health Cash Plan
Health and Wellbeing Programmes
Free parking
Worldwide career opportunities
We also have in place rewards recognising the great work out employees deliver, their dedicated service and celebrating special life events.
What Happens Next
Our people are the backbone of what we do, so it's incredibly important we find the right individuals to join us. As a potential new recruit you'll be invited to meet the team in the form of an assessment centre or a staged interview process dependent on the role and it's requirements, this will give you the opportunity to see what working for Eurofins is really like and enable us to get you know your key skills and strengths.
Your data
As part of any recruitment process, the company collects and processes personal data relating to job applicants. The company is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Closing Date
We reserve the right to close or extend this position depending on application numbers. Therefore we would urge candidates to submit an application as early as possible.
Due to the high volume of applications we receive please be aware that if you do not receive a response within 4 weeks of the vacancy expiry date unfortunately, on this occasion your application has been unsuccessful.
We support your development!
Do you feel you don't match 100% of the requirements? Don't hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity!
Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.
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