Job Description

About us:

Frontline Safety is a UK specialist in the Design, Supply, Installation & Servicing of Gas Detection & Safety Monitoring Equipment. Our head office is based in Glasgow, with sales offices in Aberdeen and Oxford. We represent some of the world's most renowned manufacturers in the market and we have a team of qualified engineers who provide services across the UK. Our mission is to ensure the safety, health, and wellbeing of workers globally by becoming a leading provider of specialist safety systems.

Job Purpose:

The Sales Account Manager is dedicated to driving business growth by nurturing existing client relationships and successfully integrating new business opportunities. Working in close collaboration with the Business Development, Service, and Marketing departments, the Sales Account Manager delivers expert guidance and tailored solutions, ensuring our customers receive the highest quality products, insights, and support. Our goal is to empower clients to make informed, confident decisions that enhance their safety and operational effectiveness.

Reports to:

Internal Sales Manager

Key Responsibilities:

Manage a diverse portfolio of clients--including existing, new, and web-based customers--by overseeing the full sales cycle from initial enquiry and quotation to order fulfilment and post-sale support. Handle inbound communications across multiple channels, including email, telephone, web chat, and the company's online enquiry form. Proactively follow up on quotations and sales enquiries to convert opportunities within defined timeframes. Provide expert advice and tailored recommendations to help customers identify the most suitable solutions for their specific requirements. Drive account growth by increasing customer spend through strategic cross-selling and up-selling initiatives, while building long-term relationships. Engage daily with both internal teams and external stakeholders to ensure seamless service and collaboration. Partner with the Business Development Manager to identify high-potential accounts and areas requiring focused growth strategies. Participate in internal and external training sessions to continuously enhance product knowledge and professional development.

What we are looking for:

Demonstratable experience in delivering excellent customer service. Proven experience in a sales role and understanding of KPI deliverables. Confidence in maximising sales opportunities through proactive communication, verbally and digitally. Ability to problem-solve and be adaptable to market changes. Knowledge of gas detection and safety equipment (Desirable but not essential).

What we offer:

Competitive salary with annual salary reviews

33 days holiday (Including bank holidays) + a day off on your birthday!

Enhanced entitlements to family-friendly leave

Free on-site parking

Regular team and company social events

Early finish on a Friday

Equal Opportunities

Frontline Safety is committed to promoting equality of opportunity for our employees and job applicants. We believe in having a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our recruitment process you require reasonable adjustment, please let us know.

Job Types: Full-time, Permanent

Pay: 28,000.00-34,000.00 per year

Schedule:

Day shift Monday to Friday
Work Location: In person