Job Description

Company description

The Golf Travel Group is a rapidly growing company specialising in UK, European and International golf holidays.

Job description

As Sales Administration Assistant - PGA WORLD, you'll provide essential administrative and operational support to the Golf Travel Sales Executive (PGA World). You'll help ensure smooth day-to-day sales processes, assist with booking management, maintain accurate records, and deliver outstanding customer service to PGA Professionals and their clients. This role is ideal for someone highly organised, detail-oriented, and passionate about golf and travel who wants to play a vital behind-the-scenes role in delivering world-class golf coaching holidays.

Key Responsibilities

Support the Golf Travel Sales Executive in managing daily enquiries, updating CRM, and maintaining accurate sales records. Prepare client documentation, proposals, itineraries, and booking confirmations with a high degree of accuracy. Assist in managing payments, deposits, invoicing, and supplier coordination. Liaise with hotels, resorts, and travel partners to confirm reservations, tee-times, and logistics. Act as a secondary point of contact for clients and PGA Pros, ensuring prompt responses and excellent customer care. Manage and organise documentation for group travel (e.g., rooming lists, transfer schedules, flight details). Provide admin support for marketing activities, including maintaining databases and assisting with social media posts. Monitor deadlines and follow-up tasks to support sales pipeline activity. Help gather and organise client and coach feedback post-trip.

Skills & Competencies

Strong organisational skills and attention to detail. Excellent written and verbal communication skills. Tech-savvy: confident with CRM systems, booking platforms, and Google Workspace or Microsoft Office. Customer-first mindset, with the ability to multitask and manage competing priorities. Proactive and adaptable, with a willingness to support in a dynamic, fast-paced environment. Interest in golf and travel is a strong plus.

Experience & Qualifications

1-2 years of experience in an administrative, sales support, or customer service role (ideally in travel, hospitality, or sports). Previous use of booking systems and/or CRM software preferred. Experience in travel administration, golf travel, or group booking coordination advantageous. Must be located in the United Kingdom.

Salary & Benefits

Competitive salary package with progression opportunities. Exposure to the golf travel industry, working directly with PGA Pros and international suppliers. Opportunities for career growth into sales or operations within a fast-growing specialist travel agency. 25 days annual leave, flexible working options, and team-building events. Potential to attend golf events or fam trips depending on business needs.

Desirable Qualities

Confident use of booking systems, CRM platforms, and Google Workspace or Microsoft Office

Located near Sheffield, United Kingdom

Exceptional communication skills, both verbal and written, to engage customers

Strong organisational skills and attention to detail

Adaptable, proactive, and coachable--someone who thrives in a dynamic, fast-paced travel environment

Passion for golf and understanding of the PGA Professionals

Job Types: Full-time, Permanent

Pay: From 24,000.00 per year

Benefits:

Canteen Casual dress Company events Company pension Transport links
Ability to commute/relocate:

Sheffield: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have an interest in golf?
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person