Job Description

The Company:

Industrial Door Services Ltd are one of the UK's leading Manufacturers and Suppliers of bespoke industrial entry systems. Specializing in all aspects of Service, Repair & Installation of RSD, SOHD, Barriers, Gates, Personnel Doors, Auto Doors, Access Control & many more. Established for over 30 and exceeding 80 years' experience. Under new management Industrial Door Services Ltd are rapidly increasing its presence within the industrial door community and firmly putting our stamp on the industry. With the rapid growth comes the demand for experienced personal to join the ever-improving business and provide opportunity for personal growth within the company for the right candidate.

Sales Administrator Role:

This is an administrative role where the successful candidate will take pride in providing excellent interdepartmental skills and customer service. Duties will involve but not be limited to:

Working hand in hand with the companies Sales/Project Manager

SALES ADMINISTRATIONS:

Sales chasing Working with team members to achieve department goals After sales support/Online customer reviews/feedback Track orders Confirm plant deliveries/collections Taking Public & Customer queries via telephone/email Keeping up to date customer records Keeping track of sales team's communications with customers Preparing & filing sales files/contracts - confirmation of orders Organise deliveries/transport Take and process customer orders Liaise with managers for stock availability Improve customer service Lead generation Creating financial documents including Purchase Orders and Applications for Payment Training will be given for in house systems

Core Skills:

Organisation- ability to organise, prioritise and manage multiple tasks at the same time. Communication- confident communicating with clients, the public, sales staff, finance and senior management in person, by telephone and email. Can navigate internal departments to ensure tasks are completed?. Improving communication within the business. Attention to detail - the ability to focus on all areas of a project or task, thorough in reviewing their work, accuracy & consistency, limit distractions Customer service- can deliver a consistent level of customer care. Improving customer service experience. Punctual Ability to adapt to change Skilled in all aspects of Microsoft Software essential

Benefits:

Opportunities for career development

Company Pension, Annual Bonus

28 days hols (inc bank holidays)

Christmas Shutdown

Job Types: Permanent vacancy available for full time- Mon-Thurs 8am to 5pm, Friday 8am to 3pm

Job Type: Permanent

Pay: 12.50-12.75 per hour

Work Location: In person

Application deadline: 03/10/2025