Answer incoming telephone calls, distribute, or take messages, as necessary. Following suitable training on our standard company product lines, then to provide sales pricing when requested.
Composing and sending email quotations for standard products, parts, and accessories.
Handling customer enquiries or complaints. Where necessary liaising with other departments to ensure a satisfactory customer experience.
Maintain the daily Excel based Sales order matrix.
Processing telephone sales orders and card payments.
Sales order entry into our accounts software.
Order sources: Written orders, email, telephone, sales counter, company website etc.
Ensure orders are processed efficiently, arranging dispatch to the client via FedEx, Royal Mail etc.
Purchase equipment/parts or accessories via supplier portals as necessary. Keeping track of lead times so that information flow to a customer can be maintained.
Job Type: Part-time
Pay: 11,000.00-17,500.00 per year
Expected hours: 16 - 25 per week
Benefits:
Company pension
On-site parking
Schedule:
Day shift
Work Location: In person
Reference ID: AB2507
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