Job Description

Why work at ecube Solutions? - our Vision: "Earning Trust in ALL we do".

Our Mission: "To be the first choice, Global provider of all aircraft end of life services by delivering trusted, responsive and environmentally focused solutions."

We have grown to be the largest provider of a disassembly services globally with sites in the UK, Spain and the US. We have a culture of engaging our entire team to exceed Customer's expectations by maintaining a dynamic, highly flexible and evolving workforce. We achieve this by putting our People at the centre of all strategic business decisions, and building employees and teams who are empowered and resilient to deliver our broader business goals. We are a values driven company and embed these values in our practices and processes.

ecube works in the aviation industry with customers who are well known airlines but also complex lessors and other service companies.

We have businesses in Wales, Spain and Arizona USA but all of the commercial administration and planning is carried out in the Wales HQ.

The journey of an aircraft through ecube is complex with a lot of customer liaison and commercial paperwork to "transition" the aircraft either through to disassembly or to return it to service.

We are looking for a meticulous and customer-focused Sales Administrator to join our sales team. This role supports the sales function by managing aircraft component documentation and handling customer enquiries across our e-commerce platforms, email, and social media channels.

This is an excellent time to join ecube is this function as we grow.

Main Responsibilities:

Aircraft Component Documentation Assist in compiling, verifying, and maintaining trace documentation for aircraft components in line with industry standards (e.g., ATA Spec 106, EASA/FAA). Ensure all documentation is complete, accurate, and accessible for sales and compliance purposes. Collaborate with internal teams and suppliers to resolve documentation gaps or inconsistencies. E-Commerce & Customer Support Respond to customer enquiries via email, online marketplaces (e.g., ILS, PartsBase), website and social media platforms. Provide product information, pricing, availability, and shipping details in a timely and professional manner. Support the listing and updating of inventory on e-commerce platforms. Sales Administration Prepare quotations, process orders, and generate invoices. Maintain CRM records and track customer interactions, leads, and order status. Assist in generating sales reports and supporting inventory planning.

Key Attributes:

Passion for aviation and sustainability. Strong communication skills and attention to detail. Ability to manage multiple tasks in a fast-paced environment. Honest, respectful with high level of integrity Positive and passionate with a 'can do' attitude Collaborative team player who values all people Customer focused, flexible and responsible Drive for continuous improvement and development

Skills/Experience:

Experience in sales administration, preferably within aviation. Familiarity with aircraft component trace documentation and regulatory standards. Proficiency in Microsoft Office and CRM systems.
Job Types: Full-time, Permanent

Pay: Up to 26,000.00 per year

Benefits:

Company pension On-site parking
Work Location: In person