Job Description

Job description

If you are self-starter with a keen eye for detail, and excellent communication and teamwork skills, out Sales Administrator opportunity could be the role for you. You will be responsible for delivering first line support to both internal and external customers.

The role is highly varied and part of a team which sits centrally within the business ensuring all elements of the customer journey is met to a high standard.

We are a small team with a hands-on approach and looking for someone who would enjoy this working environment contributing to the overall success of the business.

Key Responsibilities

Provide sale administration support to the sales team

Processing quotes and orders through the CRM (SalesForce)

Maintaining accurate CRM notes

Sourcing products to ensure a competitive price and short lead time

Quality checking and approving sales orders

Raising of sales orders & purchase orders into Sage

Liaising with suppliers, managing lead times & order updates

Collaborate with internal departments to ensure complete end to end management of orders and queries

Updating order statuses, order progression, ETA's and POD's from Suppliers into SalesForce, while ensuring customer expectations are met and where not appropriate escalation is taken

Assist with the set-up & maintenance of TRG customer tools such as TRG Hub

Dealing with incoming Customer Care calls, emails and helpdesk tickets in a professional and timely manner

Creating and Managing RMA's assuring they fall in line with ours and supplier T&C's; raising sales returns and purchase returns when required

Other duties as assigned

Job Type: Full-time

Pay: 24,900.00-25,000.00 per year

Benefits:

Company pension Free parking Health & wellbeing programme On-site parking
Schedule:

Monday to Friday No weekends
Work Location: In person

Reference ID: Sales Administrator