Job Description

Sales administrator - Maternity Cover - If you love customers, apply now!

Hampstead Tea is unique. 100% Organic. No Microplastics. Pure Taste.

We are growing fast and looking for Maternity cover for our Sales Admin role

This is an office role that provides considerable variety and combines customer relationship management with order processing.

You must be organised, have excellent number/excel skills with attention to detail and accuracy.

Key Responsibilities:

You will need to have been in a very similar role before and carry out the following tasks effectively:

be the point of contact for customers including E commerce . Check the accuracy of orders and follow their progress through to being delivered. This involves working with our warehouses in the UK and the EU using warehouse management systems, Mintsoft, and Xero. Be experienced in using platforms for retailers like Ocado, Wholefoods etc. Complete new line forms for new listings, manage and keep records of customer promotions, pricing. Update stock levels on Shopify site. Complete export documentation for export customers such as packing lists, commerical invoices etc

Skills Required: T

o be successful in this role you will need to be:

Cheerful and efficient customer service and problem solving using initiative. excellent verbal and written communication skills , the ability to work in a team, persistence and to work well under pressure in a fast growing business. Advanced EXCEL, WORD, POWERPOINT Have previous experience in a similar role in a manufacturing environment, preferably the food industry using batch codes etc. Be able to work to tight deadlines with a flexible working approach to varying work loads Prior experience in a sales admin/finance role

Start

: ASAP

Other

: Possess a driving licence

Salary:

Depends on experience. Competitive. 28 days holiday, pension, loads of Tea. SSP.

Qualifications

Strong sales administration skills Excellent communication skills Familiarity with CRM software like Xero Ability to effectively use Microsoft Office suite Strong time management and organizational skills Prior experience in administrative roles Customer service experience Great IT skills Valid driver's license
Job Types: Full-time, Temporary, Fixed term contract
Contract length: 12-18 months

Pay: 25,000.00-30,000.00 per year

Benefits:

Company pension Free parking On-site parking
Schedule:

Monday to Friday
Ability to commute/relocate:

Cranfield: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Please explain in a paragraph why you believe you are the best person for this position
Experience:

Sales administration: 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Reference ID: Salesadmin
Expected start date: 01/09/2025