Job Description

Join Our Team at Rapid Access Ltd!

About Us:

Rapid Access Ltd is a leading UK-based manufacturer and supplier of access panels and riser doors, designed to meet the needs of their potential and existing customers. With a focus on innovation, quality, and ease of installation, our products, such as the FlipFix panel and RapidFit riser doors, provide efficient solutions for access to building services.

At Rapid Access Ltd, our core values are the foundation of our identity and the way we conduct business. They guide our culture, fuel our success, and enable us to provide exceptional service to all stakeholders.

Customer Service - Respect - Communication - Accountability - Trust - Diversity - Charitable - Innovation - Compliance - Sustainability

About the Role:

We're looking for a friendly and efficient individual to join our Internal Sales Team! In this role, you'll be responsible for:

Serving as the first point of contact for all customer inquiries. Handling calls and emails promptly and professionally. Generating quotations and processing orders through our internal system. Scanning, filing, and emailing Proof of Deliveries (PODs). Managing courier inquiries, tracking shipments, and arranging returns. Providing additional support to the management team as needed.

What We're Looking For:

A confident phone manner with excellent communication skills. A proactive team player who can also work independently. Ability to prioritize tasks and manage a busy workload. Strong organizational skills with keen attention to detail. Top-notch customer service skills, both written and verbal. A relationship builder, able to connect with both colleagues and clients.

What We Offer:

Monthly Bonus Scheme Personal Development Sick Pay after successful probation period. Paid Lunches fortnightly Birthday Bonus after 1 year of service. Plant a Tree on your birthday to contribute to sustainability. Employee Assistance Programme (EAP) Additional Holidays after 5 years of service. Team-building Events Christmas Shutdown Annual Health Assessments Company Pension

Working Hours:

Monday to Thursday: 08:30 - 17:00 Friday: 08:30 - 16:00
Ready to make an impact with a company that values innovation, quality, and teamwork? Apply today to join the Rapid Access Ltd family!

Job Types: Full-time, Permanent

Pay: 12.50 per hour

Expected hours: 39 per week

Schedule:

Monday to Friday No weekends
Work Location: In person

Application deadline: 24/07/2025